TELEPHONE MARKETING

الإمارات - Ajman United Arab Emirates
  • Cold call people using a given phone directory to sell products or solicit donations.
  • Answer incoming calls from prospective customers.
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Skills

  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in EnglishSkilled in negotiation and dealing with complaints
  • Persistent and results-orientedPatient and able to handle customer rejection
  • High school diploma; BSc/Ba is a plus


تاريخ النشر: ٧ مارس ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٧ مارس ٢٠٢٤
الناشر: Bayt