- Assists in developing and implementing strategies, setting sales targets, and monitoring sales performance to achieve sales targets, increase customer traffic, and improve customer satisfaction.
- Ensures the store meets or exceeds sales goals and targets and identifies growth opportunities.
- Aligns and conducts meetings with the marketing and sales team to plan and execute promotional campaigns, events, and product launches.
- Trains and motivates sales associates to achieve sales targets and provide excellent customer service.
- Provides excellent customer service, resolves complaints or issues, and consults customers during purchasing to maintain high customer satisfaction standards.
- Maintains a high level of product knowledge to assist customers with their purchases.
- Follows up the inventory to discover any shortage and ensures the availability of products within the store.
- Implements effective merchandising strategies and in-store displays to attract customers and expand store traffic.
- Assists in managing day–to–day store procedures such as opening and closing procedures, cash handling, and security measures to ensure they are maintained according to the processes and procedures of the company.
- Monitors competition and identifies opportunities to increase brand awareness, customer engagement, and store sales.
- Analyzes sales data and financial reports to identify areas for improvement and cost-saving opportunities.
- Monitors store expenses and budgets to minimize expenses and maximize profitability.
- Participates in planned and unplanned inventory inspections to follow up and give clarifications for any inquiry.
- Supervises and ensures proper sanitation and cleaning practices to maintain a clean, organized, visually appealing store environment.
- Delegates the store manager in all activities during his outside missions and absence to ensure the workflow.
- Monitors all inventory activities such as cycle counts and stock movements including transfers to/from the warehouse, damaged items, devolution, etc. to ensure an efficient receiving process of products.
- Ensures compliance with all store policies and procedures, including health and safety regulations and security procedures to maintain a healthy and safe environment within the store.
- Detects, anticipates, and provides regular feedback on customers' needs, market trends, and competitors’ activities affecting the store sales to make a counter-campaign to stay in the competition.
Bachelor’s degree or any equivalent.From 4-6 years of experience in sales.Good Command of using Microsoft Office programs.Good Command of the English Language.