Core Responsibilities:

• Supports department in research, administrative support and reporting functions to facilitate daily operations.
• Manages document control functions, maintaining databases, customer relationship management to ensure proper documentation and communication.
• Sources and develops new raw material with local and global suppliers, to ensure meeting the design requirements of the final products.

Performs the local and global purchases of raw material and services in timely manner, to ensure meeting the planned delivery dates of the products.

• Tracks the status of purchases at all times, to ensure raw material is available for the production orders
• Communicates regularly with wholesalers and suppliers as required and escalate critical issues to the Operation Supervisor or cross-functional colleagues to ensure customer satisfaction through continuous improved and sustained customer service.
• Follows up with product information and production centres’ activities to ensure the production cycle process is within the plan.
• Liaise with other internal departments and stakeholders as required to ensure proper coordination.
• Supports in human resources and administration functions, and following up on the work schedule to see that the production plan is carried out.
• Strives to achieve the highest levels of proficiency on all competencies and skills required to perform the role.
• Performs other responsibilities and tasks as required or as directed by management.

Qualifications:

• Bachelor degree in Business Administration, Industrial Engineering or any other related discipline.
• Strong English and Arabic language skills (written and spoken)
• 3-5 years.
• Previous experience in retail or FMCG industry