About Us
We are a dynamic and fast-growing organization seeking a highly skilled and professional Business Support Assistant to join our team.

If you excel in administrative tasks, have exceptional communication skills, and are fluent in both English and Arabic, we want to hear from you!

Key Responsibilities
As an Expert Business Support Assistant, you will play a critical role in ensuring smooth day-to-day operations.
Your responsibilities will include:

Call Handling:
Answering and managing inbound/outbound calls professionally.
Conducting cold calling to potential clients or leads to introduce products/services.
Providing excellent customer service and addressing inquiries efficiently.
Coordinating calls between team members and external stakeholders.

Email Management:
Drafting, sending, and organizing emails with precision and professionalism.
Responding to client queries promptly and maintaining email correspondence records.

Web Research:
Conducting thorough online research to gather relevant information for projects or reports.
Presenting findings in a clear, concise, and actionable format.

Administrative Support:
Assisting with scheduling, data entry, and document preparation.
Supporting the team with ad hoc tasks as needed.

Key Qualifications
To succeed in this role, you should possess the following skills and qualifications:
Fluency in both English and Arabic (written and spoken).
Proven experience in call handling, including cold calling, email management, and web research.
Strong organisational skills with attention to detail.
Excellent time management skills and ability to prioritise tasks effectively.
Proficiency in using tools like Microsoft Office (Word, Excel, Outlook) or Google Workspace (Docs, Sheets).
A professional demeanor with excellent interpersonal skills.

 

Preferred Skills (Not Mandatory)
Experience working remotely or in a virtual assistant role.
Familiarity with CRM tools or project management software (e.g., Trello, Asana).
Knowledge of additional languages is a plus.

What We Offer
Competitive salary based on experience and qualifications.
Flexible working hours (remote).
Opportunity to work with a diverse team in an international environment.
Career growth opportunities within the organisation.