Job Title:

Showroom Sales Representative – Technical Center Company

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 Job Objective

Executing sales operations within the showroom, receiving customers, providing technical explanations for products (video intercoms – automatic gate motors – fire alarm systems – electronic systems), and achieving monthly sales targets while maintaining the company's image and service quality.

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 Key Duties and Responsibilities

1) Reception and Customer Service Tasks

• Receiving customers in the showroom in a professional manner.
• Understanding customer needs and guiding them toward the appropriate solution.
• Providing a clear and professional explanation of products, features, technical differences, and warranties.
• Responding to phone inquiries and messages received at the showroom.
• Following up on potential customers and closing sales deals.

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2) Sales and Pricing Tasks

• Preparing price quotations in accordance with company policy.
• Executing daily sales transactions and recording them within the approved system.
• Achieving monthly sales targets set by management.
• Following up on sales operations that require installation or supply.
• Adhering to the commission system (Inbound / Active Sales) approved within the company.

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3) Product-Related Technical Tasks

• Complete knowledge of the characteristics of the following products:
  • Video Intercoms (Analog – IP).
  • Automatic Gate Motors (Sliding – Swing – Accessories).
  • Fire Alarm Systems (panels – sensors – sounders – detectors).
  • Control and Automation Systems.
• Ability to explain the operating mechanism, installation requirements, warranty, and maintenance.
• Coordinating with the technical department when necessary to clarify installation or operational details.

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4) Follow-up and Documentation Tasks

• Recording all daily sales operations in logs or the accounting system.
• Preparing daily/weekly reports on sales activity and visits.
• Following up with customers who did not complete the purchase (Follow-up).
• Reporting customer feedback to management to improve service or products.

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5) Showroom Organization Tasks

• Arranging products inside the showroom in an attractive and organized manner.
• Ensuring the showroom is clean and the displays are ready.
• Updating prices and product identification tags.
• Maintaining displayed inventory and reporting any shortages.

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 Key Performance Indicators (KPIs)

• Percentage of achieving the monthly sales target.
• Number of customers served daily.
• Sales closing rate.
• Accuracy and speed of preparing price quotations.
• Customer satisfaction level (as evaluated by management).
• Commitment to working hours and discipline.

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 Required Qualifications

• 1–3 years of experience in sales of technical systems or electronic devices.
• Strong communication and persuasion skills.
• Good knowledge of electrical and electronic systems (an additional advantage).
• Ability to work under pressure and achieve targets.
• Tact and professional appearance.

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⏱ Working Hours

• From 9:00 AM to 5:00 PM (subject to change according to company policy).
• One weekly day off.