We are seeking a reliable, detail-oriented, and proactive Verification Officer based in Syria to conduct educational verification activities through direct visits to universities, colleges, and other educational institutions.

The successful candidate will be responsible for coordinating with university administration departments, registrars, examination offices, and other authorized representatives to obtain official confirmation of academic qualifications, including degrees, diplomas, transcripts, and other educational credentials.

Candidate is required to build a relationship with ministry of education and register company for verifictaion as an authorized partner of the ministry.

Reporting and Documentation

• Maintain accurate records of all university visits, verification requests, follow-ups, and responses received.
• Update the company's designated system, tracking sheet, or case management portal with the latest case status.
• Submit clear visit reports, including the university name, department visited, contact person, date of visit, outcome, and next steps.
• Obtain and securely transmit supporting evidence, including official letters, receipts, and other relevant documentation.
• Ensure that all records are complete, accurate, legible, and submitted within the required timelines.

Operational Compliance and Quality

• Follow Validate Group's standard operating procedures, verification guidelines, confidentiality requirements, and data protection policies.
• Ensure all verification activities are conducted through legitimate and authorized channels.
• Maintain the confidentiality and security of candidates' personal information and educational records.
• Never alter, fabricate, or misrepresent verification results or supporting documents.
• Report suspected fraudulent documents, discrepancies, unusual requests, or potential conflicts of interest immediately to the concerned team.
• Ensure that verification outcomes are supported by reliable evidence from the issuing institution.

Field Operations and Coordination

• Plan and organize university visits efficiently to meet assigned targets and turnaround times.
• Travel to educational institutions within the assigned territory as required.
• Provide regular progress updates to the central operations team.
• Coordinate with internal verification officers and management regarding case priorities, pending requests, and operational challenges.
• Support the identification and mapping of universities and their verification procedures across Syria.

Requirements and Qualifications

• Bachelor's degree or equivalent qualification is preferred.
• Previous experience in educational verification, background screening, document collection, field investigation, or administrative coordination is an advantage.
• Familiarity with Sudanese universities, higher education institutions, and their administrative procedures.
• Strong communication and interpersonal skills, particularly when dealing with university officials.
• Fluency in Arabic is required; working knowledge of English is preferred.
• Good organizational skills and the ability to manage multiple verification requests simultaneously.
• Strong attention to detail and commitment to accuracy and confidentiality.
• Basic computer skills, including email, spreadsheets, online reporting tools, and document handling.
• Ability and willingness to travel regularly for university visits across assigned locations in Syria.
• Must be trustworthy, professional, self-motivated, and capable of working independently in the field.

Key Performance Indicators (KPIs)

Performance will be evaluated based on the following:

• Number of university visits and verification cases handled.
• Timely completion of assigned verification requests.
• Quality, accuracy, and completeness of verification evidence.
• Effectiveness of follow-ups with universities and relevant departments.