Job Description

We are looking for a professional sales representative to join our sales team in Damascus, Syria, and contribute to business development and expanding our client base in the Syrian market.

The candidate will be responsible for developing business opportunities, acquiring new clients, managing relationships with existing clients, and following up on projects and commercial opportunities from the identification phase to deal closure.

The role requires an individual with a strong commercial mindset, high-level skills in communication, negotiation, and relationship building, as well as the ability to understand client needs and provide appropriate solutions in coordination with technical and commercial teams.

Experience in the Information and Communication Technology (ICT) market, security and surveillance systems, networking and infrastructure, or technical solutions is preferred, along with good knowledge of the nature and requirements of the Syrian market.

Responsibilities

• Develop and implement sales plans to achieve established sales targets.
• Acquire new clients and expand the client base in the Syrian market.
• Build and manage long-term professional relationships with clients and partners.
• Identify and continuously follow up on new commercial projects and opportunities.
• Communicate and periodically visit clients to understand their needs and requirements.
• Develop sales opportunities and convert them into successful deals.
• Prepare and follow up on quotations and commercial proposals in coordination with the relevant team.
• Manage the full sales cycle from identifying opportunities, presenting solutions, negotiating, to closing the deal.
• Manage and follow up on the sales pipeline and continuously update the status of opportunities.
• Coordinate with technical teams to provide appropriate solutions for client requirements.
• Monitor competitors, pricing, and market trends, and provide reports on market developments.
• Retain existing clients and work on increasing business volume with them.
• Follow up on post-sales projects and coordinate with internal teams to ensure client satisfaction.
• Prepare periodic reports on sales, clients, opportunities, and projects.
• Achieve performance indicators and monthly and annual sales targets.

Requirements

• Proven work experience in sales and business development, preferably in the ICT or technical solutions sector.

• Experience in selling technical solutions or products, preferably in one of the following areas:

  CCTV, Security Systems, Access Control, Networking, ICT, Data Center, or Infrastructure Solutions.

• Good knowledge of the Syrian market, with a preference for having a professional network of contacts with companies, contractors, consultants, security system companies, and system integrators.
• Excellent communication, relationship-building, negotiation, and persuasion skills.
• Strong ability to acquire clients and generate new sales opportunities.
• Ability to manage the full sales cycle and achieve sales targets.
• Proactive, ambitious, and results-oriented personality.
• Ability to work independently and handle work pressure.
• Good skills in preparing quotations, reports, and tracking opportunities.
• Proficiency in using Microsoft Office and CRM/sales management software and tools.
• Proficiency in Arabic, with a good command of English.
• Ability to travel and visit clients within and outside Damascus as needed.
• Minimum of 3 years of experience in sales, preferably in the technical or security solutions sector.