Senior Business Development Executive

AH group - سوريا - Dubai
Plan, organize and execute sales activities and assist Line Manager in achieving the sales strategy and
objectives consistent with the organizations’ overall mission, vision and long-term business objectives.
Responsible for the account management of existing clients including development of new revenue opportunities
in providing excellent service and satisfaction to customers.
FUNCTIONAL RESPONSIBILITIES
? Assists the Line Manager in the implementation of the overall sales strategy for rigid plastics for the region
with the focus on achieving maximum sales growth.
? Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
? Contribute towards preparation of annual, quarterly and monthly sales forecast to enable effective
forward planning.
? Provide inputs to planning and budgetary processes for the department to assist senior management to
construct annual business plan and budgets.
? Coordinate with the Line Manager to plan and execute sales activities for both generic customers
including walk-ins and corporate customers and ensure sales targets are met.
? Respond efficiently to all in-coming sales enquiries from existing clients, present product samples and
prepare a business case solution on customer requirements by conducting design feasibility in liaison
with the design team.
? In consultation with Line Manager and production team prepare cost estimates and manage & track
quotations with regular follow-up with the clients.
? Build rapport and relationship with the clients and with the support of the design team provide technical
consultancy to the client and assist them in their queries.
? Acts as the key interface between our customers and all relevant internal divisions in order to meet
account performance objectives and customer expectations.
? Negotiate and close sales with the clients for order conversion.
? Follow-up with the client for receipt of Purchase orders.
? Ensure the confirmed orders received from the clients are processed on the company ERP system.
? Proactively assesses, clarifies and validates customer needs on an ongoing basis. Leads solution
development efforts that best address customer needs
? Conduct after sales visit to the clients by providing impeccable customer service and handle any
concerns/issues raised with the respective departments (Quality, Production, Supply Chain) to ensure all
the complaints are addressed efficiently and resolutions communicated effectively to the clients.
? Maintain ongoing relationship with the clients by providing support, information, and guidance in
researching and recommending new opportunities, recommend product enhance/improvements and
offer value added services.
? Following up on previous customers and make offer for the quotation for maintenance of mould by
verifying the scope of work.
? Maintain accurate sales records and prepare weekly & monthly sales reports outlining the activities of
both generic customers including walk-ins and corporate customers.
? Monitor feedback from customers to measure satisfaction levels with company products and services.
? Ensure the satisfaction of customers by monitoring service level agreements(SLA’s), customer
complaints, inquiries and any other related customer issues and provide valid inputs on client activities
and complaints for CRM database.
? Ensure all sales processes and activities meet and match the company ISO and management
procedures
EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE Education/ Qualifications ? Bachelors’ Degree in Engineering or MBA Experience ? A minimum of 6 years’ hands on experience in providing sales solutions preferably in plastic manufacturing/packaging industry. Language Requirements ? Bilingual in both English and South Indian Language - Malayalam Functional Skills & Specific Knowledge ? Contract negotiation skills ? Financial Acumen ? Ability to explore business opportunities & close the deals
تاريخ النشر: ٢٦ أكتوبر ٢٠٢١
الناشر: Gulf Talnet
تاريخ النشر: ٢٦ أكتوبر ٢٠٢١
الناشر: Gulf Talnet