وظائف فني دوكو - دمشق سوريا

<p>&nbsp;Job Title:</p><p>Showroom Sales Representative – Technical Center Company</p><p>---</p><p>&nbsp;Job Objective</p><p>Executing sales operations within the showroom, receiving customers, providing technical explanations for products (video intercoms – automatic gate motors – fire alarm systems – electronic systems), and achieving monthly sales targets while maintaining the company's image and service quality.</p><p>---</p><p>&nbsp;Key Duties and Responsibilities</p><p>1) Reception and Customer Service Tasks</p><ul><li>Receiving customers in the showroom in a professional manner.</li><li>Understanding customer needs and guiding them toward the appropriate solution.</li><li>Providing a clear and professional explanation of products, features, technical differences, and warranties.</li><li>Responding to phone inquiries and messages received at the showroom.</li><li>Following up on potential customers and closing sales deals.</li></ul><p>---</p><p>2) Sales and Pricing Tasks</p><ul><li>Preparing price quotations in accordance with company policy.</li><li>Executing daily sales transactions and recording them within the approved system.</li><li>Achieving monthly sales targets set by management.</li><li>Following up on sales operations that require installation or supply.</li><li>Adhering to the commission system (Inbound / Active Sales) approved within the company.</li></ul><p>---</p><p>3) Product-Related Technical Tasks</p><ul><li>Complete knowledge of the characteristics of the following products:<ul><li>Video Intercoms (Analog – IP).</li><li>Automatic Gate Motors (Sliding – Swing – Accessories).</li><li>Fire Alarm Systems (panels – sensors – sounders – detectors).</li><li>Control and Automation Systems.</li></ul></li><li>Ability to explain the operating mechanism, installation requirements, warranty, and maintenance.</li><li>Coordinating with the technical department when necessary to clarify installation or operational details.</li></ul><p>---</p><p>4) Follow-up and Documentation Tasks</p><ul><li>Recording all daily sales operations in logs or the accounting system.</li><li>Preparing daily/weekly reports on sales activity and visits.</li><li>Following up with customers who did not complete the purchase (Follow-up).</li><li>Reporting customer feedback to management to improve service or products.</li></ul><p>---</p><p>5) Showroom Organization Tasks</p><ul><li>Arranging products inside the showroom in an attractive and organized manner.</li><li>Ensuring the showroom is clean and the displays are ready.</li><li>Updating prices and product identification tags.</li><li>Maintaining displayed inventory and reporting any shortages.</li></ul><p>---</p><p>&nbsp;Key Performance Indicators (KPIs)</p><ul><li>Percentage of achieving the monthly sales target.</li><li>Number of customers served daily.</li><li>Sales closing rate.</li><li>Accuracy and speed of preparing price quotations.</li><li>Customer satisfaction level (as evaluated by management).</li><li>Commitment to working hours and discipline.</li></ul><p>---</p><p>&nbsp;Required Qualifications</p><ul><li>1–3 years of experience in sales of technical systems or electronic devices.</li><li>Strong communication and persuasion skills.</li><li>Good knowledge of electrical and electronic systems (an additional advantage).</li><li>Ability to work under pressure and achieve targets.</li><li>Tact and professional appearance.</li></ul><p>---</p><p>⏱ Working Hours</p><ul><li>From 9:00 AM to 5:00 PM (subject to change according to company policy).</li><li>One weekly day off.</li></ul>

<p>&nbsp;</p><ul><li><strong>متابعة العطاءات والمناقصات</strong>:<ul><li>البحث عن العطاءات الجديدة في قطاع الشبكات والاتصالات.</li><li>تجهيز الوثائق المطلوبة بالتنسيق مع الفريق الفني والإداري.</li><li>متابعة حالة العطاءات وتقديم تقارير دورية للإدارة.</li></ul></li><li><strong>إدارة علاقات العملاء (B2B &amp; B2C)</strong>:<ul><li>زيارة العملاء الحاليين والمحتملين بشكل دوري.</li><li>تقديم عروض المنتجات والخدمات التقنية بشكل احترافي.</li><li>بناء علاقات طويلة الأمد مع العملاء لضمان استمرارية التعاون.</li><li>متابعة احتياجات العملاء وحل المشاكل أو الاستفسارات بسرعة.</li></ul></li><li><strong>التسويق والمبيعات للمنتجات</strong>:<ul><li>التعريف بالمنتجات الجديدة (سويتشات، راوترات، أنظمة VoIP، حلول أمن شبكي).</li><li>إعداد عروض الأسعار ومتابعتها حتى إغلاق الصفقة.</li><li>تحقيق الأهداف الشهرية والسنوية للمبيعات.</li><li>التنسيق مع قسم التسويق لرفع الحملات الإعلانية على المنصات الرقمية.</li></ul></li><li><strong>التقارير والمتابعة</strong>:<ul><li>إعداد تقارير يومية/أسبوعية عن عدد العطاءات، العملاء الذين تمت زيارتهم، والعروض المقدمة.</li><li>متابعة الفواتير والدفعات (فواتير، شيكات، مشتريات).</li><li>رفع تقارير الإنجاز للإدارة مع مقارنة بالأهداف المحددة.</li></ul></li></ul>