Jobs in The Gulf

<p><b>POSITION SUMMARY </b>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p><p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><b>Main Activities and Responsibilities:</b></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills &amp; Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li><br></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><b><br></b></p><p><b>Purpose of Role/Summary:</b> The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p>Main Activities and Responsibilities:</p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills &amp; Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<p>Assisting Human Resources Department with the daily administration tasks. Maintain confidential filling system for colleague s files, records and documents, and ensure its adherence with the hotel s standards. Maintain confidential filling system for all correspondence, policies, standards, regulations and various matters related to the HR division. Follow up with the HR team on the HR audit administration process to ensure that the department policies and procedures are in line with Movenpick/ People &amp; Culture audit standards. Ticket bookings for colleague s annual vacations. Maintain and update HRMS/Bayan System. Execute and follow up on the purchase requests of the HR Division. Delivery the necessary documents to be signed by the concerned departments. Handle all HR office supplies, maintain an up to date, accurate inventory of the HR storage room. Compose correspondence for the HRD, such as letters, contracts, etc. Handle lockers requests, name tags, ID s, colleague s letters, purchase requisitions, expense reports as necessary when required. Assist and support in the employee s relations matters. Work with the HR team in the logistics of a variety of colleague s events and activities (i.e. departmental outings, fun days, national day celebrations, fund raising events, sustainability/green team activities .etc.). Responsible for the HR communication boards and back area updates screen on a daily basis to ensure it s complying with Accor/ Movenpick standards. Consistently offer professional, friendly and engaging service to the colleague s and leaders. Assist with other Human Resources functions and tasks as required. Follow departmental policies and procedures. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>University/College education in Human Resources, Hotel or related field is preferred. Minimum of 2 years work experience in a busy multi-faceted environment. Computer literate in Microsoft Window applications required. Mature, enthusiastic and energetic with proven abilities to creatively resolve issues. Organized, energetic, creative and professional with strong leadership skills. Able to multi-task and communicate effectively. Able to work in a fast paced environment, inviting and championing change. Able to effectively and positively manage challenging situations. Must be detail oriented, highly organized and self-directed. Able to build effective relationships with peers, Colleagues and suppliers. Team player with strong initiative and self-direction. Senior High School, Hotel School or Tourism Academy.</p>

<p>Upon completion of this assignment, the consultant will have delivered a comprehensive independent final evaluation of the project, including an inception report, draft and final evaluation reports, and a presentation of key findings. The evaluation will provide UN-Habitat, the Adaptation Fund Board, and national partners in Jordan and Lebanon with evidence-based conclusions, lessons learned, and strategic recommendations to inform future climate resilience and water management programming. Work Location Home based Expected duration 4 months (part time)</p><p>UN-Habitat is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. It supports Member States in the development of sustainable cities and human settlements through its normative and operational work at global, regional, national and local levels. By working at all levels and with relevant stakeholders and partners, UN-Habitat contributes to linking policy development and capacity-building activities with a view to promoting cohesive and mutually reinforcing social, economic and environmental policies and programs in human settlements in conformity with international practices and covenants. UN-Habitat also leads and coordinates the monitoring of and reporting on global progress on the implementation of the New Urban Agenda and Sustainable Development Goal (SDG) 11 of making cities and human settlements inclusive, safer, resilient and sustainable. Other global agreements support UN-Habitat s work including the Paris Agreement on Climate Change. The Conference of the Parties (COP) of the UN Framework Convention on Climate Change (UNFCCC) established and launched the Adaptation Fund (AF) in 2007. The fund is to finance concrete adoption projects and programmes in developing countries that are particularly vulnerable to adverse effects of climate change. The fund s projects and activities aim at building national and local adaptation capacities while reaching and engaging with the most vulnerable groups.</p><p><strong>Background:</strong> The project Increasing the Resilience of Displaced Persons and Host Communities to Climate Change-Related Water Challenges in Jordan and Lebanon , funded by the Adaptation Fund with a budget of USD 13,973,509, is led by the United Nations Human Settlements Programme (UN-Habitat) in partnership with ESCWA and UNICEF. As well as national governmental and municipal stakeholders, in addition to several implementing partners in Jordan and Lebanon; United Nations International Children s Emergency Fund (UNICEF), Jordan Hashemite Fund for Human Development (JOHUD), Jordan Hashemite Fund for Badia Development (HFDJB) (BADIA), Permaculture Research Institute (PRI), Yarmouk Water Company (YWC), LDK and Royal Scientific Society (RSS), Management of Resources &amp; Environmental Solutions (MORES) and United Nations Economic and Social Commission for Western Asia (ESCWA). The project addresses the compounded impacts of climate change and the Syrian refugees displacement crisis, focusing on water scarcity, urban resilience, and sustainable development. It promotes innovative water harvesting, wastewater reuse, and municipal planning to strengthen climate resilience among vulnerable communities. The project was launched in October 2021 and ends in October 2026.</p><p><strong>1. Objectives and Expected Accomplishments (outcomes) of the project</strong> The overall objective of the project is to increase the resilience of both displaced persons and host communities in Jordan and Lebanon to climate change-related water challenges, particularly challenges associated with water scarcity, climate-induced pressures, and population growth in vulnerable areas. The project aims to achieve this objective through four expected accomplishments:</p><p>A. Strengthened municipal and institutional capacities to assess, plan, and manage climate-related water risks through the development of climate-responsive territorial planning documents, including urban master plans and associated action or investment plans, in order to support municipal governments to manage urban risks and vulnerabilities in the context of climate change, especially water scarcity challenges, and urban (population) growth, including pressures associated with displacement.</p><p>B. Increased community awareness, ownership, and capacities to operate, maintain, and replicate sustainable water harvesting, supply, and reuse systems, aimed at strengthening the resilience of citizens (DPs and host communities) through improved awareness, and practical capacities to respond to climate change impacts on water resources.</p><p>C. Expanded access to efficient and climate-resilient water supply systems through innovative and replicable non-conventional water harvesting, greywater treatment, and wastewater reuse techniques, aimed at enhancing the adaptive capacity of the water sector by expanding unconventional water harvesting, and climate-resilient water supply and irrigation options appropriate to the local context.</p><p>D. Enhanced knowledge management, learning, and replication to document and share lessons learned and support the development of regional approaches for managing urban climate and water risks, including the development of regional urban risks and vulnerabilities management model in the context of climate change and urban (population) growth.</p><p>*Detailed expected outcomes, outputs, indicators, and targets for each component are presented in the project s Results Framework and will be provided to the evaluation team as part of the evaluation documentation package.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>An advanced university degree in environmental studies, climate change, water resources, sustainable development, or any related field is required. A first-level university degree with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. 7 years of professional experience in evaluation of major projects of multidisciplinary components. is required. Extensive demonstrated experience in monitoring and evaluation with ability to present credible findings derived from evidence and providing conclusions and recommendations supported by evidence of findings is required. The consultant must have access to both Jordan and Lebanon and be able to conduct field visits in both countries is required. Evaluation of climate change adaptation and/or water management projects and social-economic development is desired. Previous experience evaluating Adaptation Fund projects is considered is desired. Technical knowledge of climate change adaptation, especially water management and resilience, is desired. Knowledge and understanding of UN-Habitat mandate and its operations is desired.</p>

<p>We are looking for a Senior Backend Engineer who is passionate about building great products for our customers. You need to be dynamic, collaborative, and curious as we build new experiences, improve existing products, and develop distributed systems powering the Middle East largest travel e-commerce websites.</p><p><b>Responsibilities</b>:</p><ul><li>Design Technical/Integration Architectures, including development, runtime, and operations architectures</li><li>Define scalable solutions using Service Oriented Architecture (SOA) patterns, and microservices automating business process models and cloud-based services.</li><li>Design message and event-driven architectures.</li><li>Lead implementation of large, complex solutions from establishing project requirements and goals to solution "go-live"</li><li>Provide Technical design across multiple projects and clients</li><li>Provide Technology Consulting services covering areas such as Architectural Strategy, Architectural review/audit and Architecture road-map.</li><li>Manages the risks, issues, and dependencies of the scoped solution</li><li>Responsible for roadmaps for integration technologies (current and future).</li><li>Introducing Agile processes to the existing team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree in Computer Science, Engineering or a related subject.</p><p>4+ years of intensive Java backend development and solution architecture. (Java, Spring Boot, API Security, Redis, RabbitMQ, Kafka, Sql and NoSql databases, Docker, Kubernetes, AWS)</p><p>Knowledge in NodeJS is nice to have</p><p>Should be working on Java 8 or Java 11</p><p>Strong experience in hands-on platform delivery and architecture design</p><p>Full understanding of Cloud service, AWS and DevOps tools and CI/CD process</p><p>Strong experience with the full life cycle of Agile software development processes, approaches, delivery and methods with scaling to the Enterprise and release management processes.</p><p>Thought leadership and Technical knowledge combined with delivery experience in some of these areas: Legacy platform migration RESTful APIs and API gateways Microservices based Architecture Cloud deployment (AWS mainly)</p><p>Ability to influence and guide senior stakeholders on technical solutions</p><p>Excellent documentation, presentation and communication skills</p>

<p><b>The Opportunity</b></p><p>Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting professional, you'll help organizations realize the value they can gain from their technology investments by supporting strategic decision-making, improving operational efficiency, and enabling business transformation.</p><p>As part of EY's Technology Consulting practice, you will work with leading organizations across the public and private sectors, helping clients design, implement, and optimize Oracle solutions that drive business value. You will work on complex transformation programs, collaborate with multidisciplinary teams, and contribute to delivering exceptional client outcomes.</p><p>Working across industries and geographies, you will gain exposure to large-scale transformation initiatives while developing the consulting, leadership, and technical skills needed to thrive in today's rapidly evolving digital landscape.</p><p>Key Responsibilities</p><ul><li>Support the delivery of Oracle transformation projects across various industries.</li><li>Gather and analyze business requirements and support solution design activities.</li><li>Configure Oracle applications and assist with functional and technical implementation tasks.</li><li>Support business process improvement initiatives and recommend leading practices.</li><li>Participate in testing activities, including system integration testing, user acceptance testing, and defect resolution.</li><li>Assist with data migration, cutover planning, and post-go-live support activities.</li><li>Prepare project documentation, status reports, training materials, and knowledge-transfer sessions.</li><li>Collaborate closely with clients, project teams, and other stakeholders to ensure successful project delivery.</li><li>Identify project risks and issues and escalate them appropriately.</li><li>Contribute to proposal development, demonstrations, and business development activities where required.</li><li>Share knowledge and support the development of junior team members.</li><li>Adhere to EY quality standards, methodologies, and risk management requirements.</li></ul><p>What We Look For</p><p>We are looking for highly motivated professionals who combine strong technical knowledge with excellent communication and consulting skills. Successful candidates will demonstrate a passion for technology-enabled transformation, a collaborative mindset, and the ability to deliver high-quality solutions in a fast-paced consulting environment.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Finance, Human Resources, or a related discipline.</li><li>Approximately 4-7 years of relevant professional experience in Oracle consulting, implementation, or support projects.</li><li>Experience working with one or more Oracle solution areas, including Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, Oracle EPM Cloud, and Oracle EBS.</li><li>Participation in at least one full-cycle Oracle implementation project.</li><li>Strong understanding of business processes and how they are enabled through Oracle technologies.</li><li>Experience in requirements gathering, solution design, configuration, testing, training, and deployment activities.</li><li>Ability to analyze business requirements and translate them into practical Oracle-based solutions.</li><li>Familiarity with project delivery methodologies and best practices.</li><li>Experience working within consulting firms or large enterprise organizations is preferred.</li><li>Strong stakeholder management and client-facing communication skills.</li><li>Excellent problem-solving and analytical capabilities.</li><li>Fluency in English is required; Arabic is an advantage.</li><li>Oracle certifications are considered a plus.</li></ul>

<p><br></p><p>The opportunity</p><p>As an Account Manager within EY s Client Excellence team, you will play a pivotal role in driving strategic account management across some of EY s most important client relationships. Working closely with Global Client Service Partners (GCSPs), account leadership teams, industry leaders, and service line stakeholders, you will help shape account strategies, identify growth opportunities, strengthen client intelligence, and drive disciplined execution of account priorities. The Account Manager serves as the central point of orchestration across strategic accounts, bringing together insights, stakeholders, and plans to support informed decision-making and sustainable growth. You will play an important role in helping account teams deepen client relationships, coordinate complex initiatives, unlock opportunities, and deliver exceptional client experiences. This opportunity is ideally suited to professionals with experience in account management, client relationship management, business development, consulting, or professional services who enjoy working with senior stakeholders and driving strategic initiatives in a fast-paced environment.</p><p>Your key responsibilities</p><ul><li>Support the development and execution of strategic account plans across priority client accounts.</li><li>Work closely with GCSPs, account leadership teams, and service line stakeholders to drive account priorities and growth objectives.</li><li>Coordinate and facilitate account governance activities, leadership meetings, account reviews, and planning sessions.</li><li>Monitor account performance, client relationship health, pipeline activity, and strategic initiatives.</li><li>Support account teams in identifying and qualifying growth opportunities.</li><li>Gather, analyze, and interpret client, market, and account intelligence to support strategic decision-making.</li><li>Prepare executive-ready presentations, reports, dashboards, and briefing materials.</li><li>Facilitate collaboration across multiple stakeholders, service lines, and geographic teams.</li><li>Track key actions, opportunities, risks, and deliverables to ensure disciplined execution of account priorities.</li><li>Support account planning workshops and strategic growth discussions.</li><li>Help strengthen client engagement through proactive coordination, communication, and relationship management.</li></ul><p>Skills and attributes for success</p><ul><li>Strong commercial acumen and understanding of business growth drivers.</li><li>Experience working with senior stakeholders and managing complex cross-functional initiatives.</li><li>Excellent relationship management and stakeholder engagement skills.</li><li>Strong project management and organizational capabilities.</li><li>Exceptional written, verbal, and presentation skills.</li><li>Strong analytical and problem-solving abilities with the ability to translate data into actionable insights.</li><li>Ability to manage multiple priorities while maintaining a high standard of quality and execution.</li><li>Proactive, self-motivated, and adaptable approach to work.</li><li>Confidence working independently while collaborating across diverse teams.</li><li>Advanced proficiency in Microsoft Excel, PowerPoint, Teams, and other business productivity tools.</li></ul><p>What we look for</p><p>We are looking for highly motivated professionals who combine strong business acumen with exceptional stakeholder management capabilities. The successful candidate will be a collaborative team player who enjoys working with senior leaders, can manage complex operational processes, and is passionate about helping account teams and clients succeed. You will bring a growth mindset, strong attention to detail, and the ability to influence outcomes through relationship building, insights, and effective execution.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor s degree in business administration, Finance, Communications, Marketing, or a related discipline.</li><li>3 5 years of experience within account management, business development, client relationship management, consulting, sales operations, markets, or a related field.</li><li>Experience working within a professional services, consulting, or client-facing environment.</li><li>Experience supporting strategic accounts, client portfolios, or business development initiatives.</li><li>Exposure to account planning, stakeholder management, and growth enablement activities.</li><li>Familiarity with CRM platforms, reporting tools, and business intelligence solutions.</li></ul>

<p>Prepare documentation required for inspections and assist during inspection activities.<br>Prepare and maintain all documents related to the Compliance Department (complaints, claims, recalls, Site Master File, SOPs, Annual Product Review reports, etc.).<br>Collect and tabulate data accurately.<br>Perform statistical evaluations.<br>Prepare and review trending reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Pharmacy, Chemistry, or Engineering</p><p>Experience: Fresh graduate</p>

<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Peer Review and Production Solutions is a growing part of Wiley that supports the editorial management of various scholarly publications, primarily academic journals. You'll join a team of experts in helping editorial offices set priorities and create the workflow necessary for submission growth and timely publication. The Editorial Client Manager leads a team of Editorial Assistants and Managing Editors who provide peer review and editorial office services to at least one client. The Client Manager oversees staff training and development to ensure the highest-quality services are consistently offered to clients based on their particular needs. How you will make an impact: Lead, mentor, and develop staff who are passionate about providing clients with peer review and editorial office management services Act as a self-sufficient employee with an extensive understanding of peer review system capabilities, industry standards, and strong relationship-building skills with project stakeholders. Serve as the primary point of contact for client queries about day-to-day management of editorial services. Ultimately responsible for the day-to-day completion of tasks assigned by clients and overall client satisfaction for each journal/project managed as part of their team. Monitor staff work/time distribution in their client group(s) and identify staffing needs to take to leaders within the Editorial Division. Lead and develop teams who are prepared and trained to provide best practice-based service to clients. Ensure that all employees responsible for task(s) of a given client are fully trained on current protocols, appropriate systems, and best practices. Collect and record institutional knowledge about each client to share with the team as relevant. Improve internal processes, protocols, and best practices for their client group. Identify and address problems with tasks and/or employees to ensure client satisfaction. Collaborate with fellow Client Managers to determine employee availability and work toward efficient staffing solutions and peak project profitability. Show engagement and leadership with the company culture. Continue to learn about and utilise industry-level publishing concepts, bringing new information and ideas to the team and client for discussion. Travel as needed to client meetings and industry conferences.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to communicate in English, both written and verbal, to a professional standard<br>Ability to lead and motivate a team.<br>Experience with team building, training, and performance management.<br>Experience in directly managing client projects.<br>Experience providing outstanding customer service, managing complex projects with multiple stakeholders, and managing teams of employees in accordance with company policies and culture<br>Ability to prioritise and manage multiple tasks within a time-driven, deadline-based environment.<br>Excellent organisational and time management skills.<br>A Bachelor s degree</p>

<p><br></p><p><b>What you'll be doing</b></p><ul><li>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</li><li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li><li>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</li><li>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</li><li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li><li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</li><li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li><li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</li><li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li><li>Consistently meet and exceed defined KPIs, including: Quality and customer satisfaction Productivity and adherence Sales contribution Service level targets</li><li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li><li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li></ul><p>What you ll need to succeed</p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li></ul><p>Core Capabilities</p><ul><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul>

<p>Organizational / Operational Follow accounting policies and procedures to ensure consistent and controlled work. Perform assigned tasks under supervision and escalate complex issues when needed. Accounts Payable Verify supplier documentation and prepare reconciliations. Manage payments, prepayments, insurance claims, and overdue accounts. Support month-end closing, reporting, and ERP processes. Employee Expenses &amp; Travel Process travel and expense reports, corporate card transactions, and advances. Update employee accounts and coordinate with payroll and HR. Sales &amp; Collections Reconcile cash and credit card collections. Review invoices, credit notes, and deposits. Ensure timely bank reconciliations and provide support for audits. Accounts Receivable Raise and reconcile invoices, credit notes, and debit notes. Follow up on collections and prepare monthly aging and reports. Intercompany Transactions Handle intercompany invoices, reconciliations, and payments. Support intercompany reporting and audits. Treasury &amp; Financial Records Process payments, maintain cash position, and assist with bank reconciliations. Maintain accurate accounting records and prepare reports as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Accounting or Business Administration</li><li>Ability to interpret and analyze financial statements</li><li>Good command of English language</li></ul>

<p>About the Role Our Social Media Executive is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations &amp; Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><p>What you will do: Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity. Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling. Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs. Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams. Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach. Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives. Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure. Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning. Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions. Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement. Support the management and growth of the hotel's LinkedIn presence by collaborating with the People &amp; Culture team and contributing to employer branding and recruitment-related content initiatives. Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy. Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</p><p>Schedule &amp; hours: Full-time job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><p><strong>Desired Candidate Profile</strong></p><p>What you bring: A degree in Marketing, Communications, Digital Media, or a related field. Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry. Strong understanding of major social media platforms, content trends, and digital marketing best practices. Excellent copywriting and communication skills with strong attention to detail. Experience using social media scheduling, analytics, and reporting tools. Creative mindset with the ability to generate fresh ideas while maintaining brand consistency. Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment. Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>JOB PURPOSE&nbsp;</span></strong></p><br> <br> <p><span>- Monitor and review the monthly closing activities of all entities, including the accounting treatment of gross profit, analysis of production and cost variances, and preparation of summary reports. Highlight any abnormal cases or values. </span></p><br> <p><span>- Prepare the calculation of product gross profit margins across the Group and compare them with last year and other relevant periods, including standard vs. actual cost analysis. </span></p><br> <p><span>- Provide the Group with consolidated cost data for each budgeting and forecasting cycle. </span></p><br> <p><span>- Update monthly reporting templates (Power BI) by extracting raw data from various systems and reports and generating preliminary results. </span></p><br> <p><span>- Develop new report and dashboard models (Power BI) and update existing dashboards as required. </span></p><br> <p><span>- Review PURP solution results monthly to ensure the accuracy of Hikma Group’s financial statements. </span></p><br> <p><span>- Prepare and calculate group-level product costing and profitability and contribute to the consolidation of Hikma Group’s financial results, including monthly analytical reporting.</span></p><br> <br> <p><strong><span>KEY ACCOUNTABILITIES&nbsp;</span></strong></p><br> <br> <ul> <li><span>Monitor, analyze, and review entities’ monthly closing activities, including the accounting treatment of COGS and gross profit. Analyze production and cost variances, underapplied overhead, and coordinate with entities on annual standard overhead rate calculations and other costing-related tasks. </span></li> <li><span>Validate and review the PURP solution results each month-end and submit the finalized outcomes. </span></li> <li><span>Collaborate with planning teams across all sites to compute and maintain consolidated standard cost data for budgeting and forecasting cycles. </span></li> <li><span>Update monthly report templates (Power BI) by extracting raw data from various systems and reports and generate preliminary results. </span></li> <li><span>Design and prepare new Power BI dashboards and report models, and update existing dashboards as needed. </span></li> <li><span>Perform costing audits for entities as required. </span></li> <li><span>Conduct cost and profitability calculations and analysis for Hikma products at group level. </span></li> <li><span>Monthly to check consolidated results up to gross profit including preparation and analytical review. </span></li> <li><span>Prepare consolidated product cost calculations as needed. </span></li> <li><span>Support entities and the IT–SAP team by providing guidance and system support for projects or issues related to SAP – Costing and the FIEX financial control modules. </span></li> <li><span>Perform any additional tasks assigned as part of daily operations.</span></li> </ul> <br> <p><strong><span>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS&nbsp;</span></strong></p><br> <br> <p><strong><span>QUALIFICATIONS</span></strong></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>&nbsp;Bachelor’s degree in Business&nbsp;with&nbsp;concentration in Finance or Accounting related fields.</span></li> <li><strong><span>Preferred:</span></strong><span>&nbsp;Preferably a CMA/CPA holder.</span></li> </ul> <br> <p><strong><span>EXPERIENCE</span></strong></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>&nbsp;2-5&nbsp;years of experience in costing and financial reporting fields, intermediate technical SAP experience for a manufacturing company.</span></li> <li><strong><span>Preferred:&nbsp;</span></strong><span>Experience with Excel Power Query or Power BI or similar system is highly valuated.</span></li> </ul> <br> <p><strong><span>SKILLS</span></strong></p><br> <ul> <li><span>&nbsp;&nbsp;Strong analytical, financial modelling, and reporting skills (Advanced user of Excel).</span></li> <li><span>Ability to develop strategic relationships with business partners and feel comfortable handling large volumes of complex data and presenting findings to senior management</span></li> <li><span>Professional verbal and written communication with an ability to work effectively and cross-functionally with all levels of the organization in both finance and operations.</span></li> <li><span>Ability to digest large quantities of data to build financial and management reports combined with strong attention to detail.</span></li> <li><span>Demonstrated ability to handle sensitive and confidential information.</span></li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP Jordan's Climate and Energy Pillar supports national priorities on climate action, environmental sustainability, natural resource management, resilience, and the transition toward low-carbon and inclusive development. Through its portfolio of climate change, energy, biodiversity, water resources management, circular economy, waste management, disaster risk reduction, and environmental governance initiatives, the Pillar works closely with national institutions, development partners, civil society, and local stakeholders to strengthen institutional capacities, mobilize climate finance, and promote sustainable development in line with national priorities and the Sustainable Development Goals (SDGs).</p><br> <p>The Climate and Energy Pillar manages an integrated portfolio of projects providing technical assistance, policy support, institutional strengthening, knowledge generation, and strategic partnerships across multiple thematic areas, including climate adaptation and mitigation, biodiversity conservation, sustainable land management, renewable energy, water governance, and green growth.</p><br> <p>Jordan is among the world's most water-scarce countries and is increasingly affected by climate change through rising temperatures, prolonged droughts, changing rainfall patterns, and growing pressure on limited water resources. These challenges significantly affect agricultural productivity, rural livelihoods, food security, and sustainable management of natural resources.</p><br> <p>The Building Resilience to Cope with Climate Change in Jordan through Improving Water Use Efficiency in the Agriculture Sector (BRCCJ) Project is a seven-year initiative implemented in the Dead Sea Basin across Karak, Madaba, Tafileh, and Ma'an Governorates. The project is jointly implemented by UNDP, FAO, the Ministry of Environment, the Ministry of Agriculture, and the Ministry of Water and Irrigation to enhance climate resilience through improved water management, sustainable agricultural practices, and strengthened institutional capacities.</p><br> <p>UNDP Jordan seeks to recruit a Project Officer to support the effective implementation and day-to-day coordination of project activities. Under the overall supervision of the Programme Analyst, the Project Officer will contribute to the timely delivery of project outputs by coordinating implementation activities with the Project Management Unit (PMU), implementing partners, consultants, contractors, and relevant stakeholders, while ensuring compliance with approved workplans, donor requirements, and applicable UNDP rules, regulations, policies, and procedures.</p><br> <p>The Project Officer will work closely with the PMU and implementing partners to facilitate implementation, monitor progress, support reporting, coordinate project activities, and contribute to achieving the project's intended outcomes.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The Project Officer will support the effective implementation of project activities under the overall guidance of the Programme Analyst by performing the following functions:</p><br> <ul> <li>Support implementation of project results.&nbsp;</li> <li>Support project reporting, monitoring, and evaluation.&nbsp;</li> <li>Facilitate partnerships and coordination with internal and external stakeholders.&nbsp;</li> <li>Contribute to knowledge management and learning.&nbsp;</li> <li>Perform other project-related duties as assigned by the supervisor.</li> </ul> <ol> <li><strong><u>Support Implementation of Project Results:</u></strong></li> </ol> <p>The Project Officer will:</p><br> <ul> <li>Coordinate and support the day-to-day implementation of project activities in accordance with approved workplans, project documents, budgets, and implementation schedules.&nbsp;</li> <li>Coordinate closely with the Project Management Unit (PMU), FAO, the Ministry of Water and Irrigation, the Ministry of Agriculture, the Ministry of Environment, and other implementing partners to ensure timely implementation of project activities.&nbsp;</li> <li>Monitor implementation progress against approved outputs, milestones, and quality standards, identifying implementation issues and proposing corrective actions where appropriate.&nbsp;</li> <li>Support implementation of project activities in compliance with UNDP policies, procedures, financial regulations, procurement requirements, and donor agreements.&nbsp;</li> <li>Support preparation of annual and quarterly workplans, procurement plans, implementation schedules, and activity plans.&nbsp;</li> <li>Contribute to preparation of Terms of Reference, technical specifications, procurement documentation, and other implementation documents required for project delivery.&nbsp;</li> <li>Monitor implementation of consultancy assignments and service contracts by reviewing deliverables, monitoring progress, and providing technical feedback in coordination with the Programme Analyst.&nbsp;</li> <li>Provide day-to-day technical guidance and coordination to project consultants, contractors, interns, and service providers assigned to project activities, ensuring timely completion of agreed deliverables.&nbsp;</li> <li>Facilitate coordination among implementing partners to ensure effective implementation and alignment of project interventions.&nbsp;</li> <li>Monitor implementation of project expenditures against approved workplans and budgets and contribute to financial planning and reporting in accordance with UNDP financial procedures.&nbsp;</li> <li>Support preparation of financial forecasts, budget revisions, expenditure monitoring, and funding requests as required.&nbsp;</li> <li>Maintain accurate project documentation and records in accordance with UNDP corporate requirements.&nbsp;</li> <li>Contribute to preparation for project reviews, audits, monitoring missions, and evaluation exercises by ensuring timely availability of supporting documentation and required information.&nbsp;</li> <li>Participate in project meetings, technical working groups, steering committee meetings, donor meetings, and coordination forums as requested.&nbsp;</li> <li>Support implementation of results-based management approaches throughout project implementation.&nbsp;</li> </ul> <p><strong><u>2. Support Reporting, Monitoring and Evaluation:</u></strong></p><br> <p>The Project Officer will contribute to effective project monitoring, reporting, and adaptive management by:</p><br> <ul> <li>Monitor implementation progress against approved workplans, outputs, indicators, and implementation schedules, and identify issues requiring timely follow-up.&nbsp;</li> <li>Support the implementation of monitoring and evaluation activities in accordance with project documents, donor requirements, and UNDP corporate policies and procedures.&nbsp;</li> <li>Monitor project implementation risks, maintain the project risk log, and promptly escalate emerging risks and issues to the Programme Analyst and the Project Management Unit (PMU) for appropriate action.&nbsp;</li> <li>Contribute to the preparation of periodic project progress reports, including updates on implementation progress, expenditures, risks, issues, lessons learned, and achievement of project outputs.&nbsp;</li> <li>Support the timely preparation and submission of technical, operational, and donor reports, ensuring the accuracy and completeness of project information.&nbsp;</li> <li>Compile, analyze, and maintain project implementation data to facilitate evidence-based planning, reporting, and decision-making.&nbsp;</li> <li>Support monitoring of project expenditures and implementation progress to ensure consistency with approved workplans and budgets.&nbsp;</li> <li>Prepare presentations, briefing notes, technical summaries, and background documentation for project meetings, donor consultations, steering committee meetings, missions, and other coordination forums, as required.&nbsp;</li> <li>Coordinate and participate in field missions to monitor project implementation, verify progress, collect technical information, engage with beneficiaries and local stakeholders, and document implementation results.&nbsp;</li> <li>Support project evaluations, reviews, audits, monitoring missions, and quality assurance exercises by coordinating the collection of supporting documentation and responding to information requests.&nbsp;</li> <li>Contribute to identifying implementation challenges and recommend practical solutions to improve project delivery, efficiency, and achievement of results.&nbsp;</li> </ul> <p><strong><u>3. Liaison Partnerships, Liaison and Coordination:</u></strong></p><br> <p>The Project Officer will facilitate effective collaboration with project stakeholders by:</p><br> <ul> <li>Maintain effective working relationships with government counterparts, implementing partners, development partners, civil society organizations, academic institutions, and private sector stakeholders involved in project implementation.&nbsp;</li> <li>Coordinate regularly with the Project Management Unit (PMU), FAO, the Ministry of Agriculture, the Ministry of Water and Irrigation, the Ministry of Environment, and other implementing partners to facilitate the timely implementation of project activities.&nbsp;</li> <li>Support coordination among project partners to ensure effective communication, complementarity of interventions, and alignment with approved project objectives.&nbsp;</li> <li>Facilitate the organization of coordination meetings, technical workshops, consultations, steering committee meetings, and stakeholder engagement events.&nbsp;</li> <li>Support implementation of project communication, outreach, and stakeholder engagement activities in collaboration with project partners.&nbsp;</li> <li>Contribute to maintaining effective collaboration with donor partners by supporting the preparation of technical information, progress updates, and briefing materials, as required.&nbsp;</li> <li>Support coordination with other UNDP programmes and projects to promote synergies, knowledge sharing, and integrated implementation across the Climate and Energy portfolio.&nbsp;</li> <li>Facilitate communication and information exchange among implementing partners and stakeholders to support timely decision-making and efficient implementation.&nbsp;</li> <li>Participate in technical meetings, conferences, working groups, and coordination forums related to the project, as requested by the supervisor.&nbsp;</li> <li>Support the identification of opportunities to strengthen partnerships and enhance collaboration in support of project implementation and sustainability.&nbsp;</li> </ul> <p><strong><u>4. Knowledge Management and Learning:</u></strong></p><br> <p>The Project Officer will contribute to knowledge management and organizational learning by:</p><br> <ul> <li>Support documentation of project experiences, good practices, innovations, and lessons learned throughout project implementation.&nbsp;</li> <li>Contribute to the preparation of knowledge products, technical briefs, success stories, communication materials, and case studies highlighting project achievements and results.&nbsp;</li> <li>Facilitate the collection, organization, and dissemination of project knowledge and technical information to relevant stakeholders.&nbsp;</li> <li>Contribute to strengthening institutional knowledge by maintaining organized project records, technical documentation, and implementation information.&nbsp;</li> <li>Support the implementation of knowledge-sharing events, workshops, learning sessions, and capacity development activities for project partners and beneficiaries.&nbsp;</li> <li>Contribute to corporate knowledge networks, communities of practice, and internal knowledge-sharing initiatives, where relevant.&nbsp;</li> <li>Support implementation of project visibility activities in accordance with UNDP, donor, and Government visibility and communication requirements.&nbsp;</li> <li> <p>Promote continuous learning by identifying opportunities to improve project implementation based on monitoring findings, evaluations, and stakeholder feedback.&nbsp;</p><br> </li> </ul> <p><strong><u>5. Any Other Duties</u></strong></p><br> <p>The Project Officer will:</p><br> <ul> <li>Contribute to the preparation of concept notes, technical inputs, and background information to support resource mobilization initiatives within the Climate and Energy Pillar, as requested.&nbsp;</li> <li>Participate in technical meetings, consultations, workshops, and missions relevant to the Climate and Energy portfolio, as assigned by the supervisor.&nbsp;</li> <li>Perform other project-related duties that are consistent with the level and scope of the position and reasonably assigned by the Programme Analyst.</li> </ul> <p><strong>Institutional Arrangement:</strong></p><br> <p>The Project Officer will be based at the UNDP Jordan Country Office in Amman and will report directly to the Programme Analyst.</p><br> <p>Under the overall supervision of the Programme Analyst, the incumbent will support the implementation and coordination of project activities in close collaboration with the Project Management Unit (PMU), implementing partners, consultants, contractors, and relevant stakeholders.</p><br> <p>The Project Officer will provide day-to-day technical coordination and guidance to project consultants, contractors, interns, and service providers assigned to project activities, including monitoring workplans, reviewing technical deliverables, facilitating coordination, and reporting implementation progress to the supervisor. The incumbent does not exercise formal supervisory authority over UNDP personnel.</p><br> <p>The incumbent will work collaboratively with relevant programme, operations, procurement, finance, and monitoring teams within UNDP to facilitate effective project implementation and ensure compliance with applicable UNDP policies, procedures, and quality standards.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <strong>Think Innovatively:</strong> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <strong>Learn Continuously:</strong> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <strong>Adapt with Agility:</strong> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination:&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <strong>Engage and Partner:</strong> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making&nbsp; <br> <p><i><strong>People Management:</strong></i></p><br> <p>The Project Officer will provide day-to-day technical guidance, coordination, and supervision to project personnel, consultants, and service providers assigned to the project, in liaison with the&nbsp;Programme Analyst. The incumbent will oversee the quality and timely delivery of assigned work, monitor performance of project personnel under their responsibility, and ensure effective coordination among project team members and implementing partners.</p><br> <p>Where applicable, the Project Officer supervises project personnel, consultants, interns, and service providers assigned to the project by providing technical guidance, monitoring work plans, reviewing deliverables, supporting performance management, and ensuring effective coordination in liaison with the&nbsp;Programme Analyst.</p><br> <p><i><strong>Cross-Functional &amp; Technical Competences&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <strong>Business Management</strong> Project Management <p>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.</p><br> <br> <strong>Business Management</strong> Partnerships Management Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies. <br> <strong>Business Management</strong> Results-based Management Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools. <br> <strong>Business Management</strong> Operations Management Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation’s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms. <br> <strong>Business Management</strong> Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. <br> <strong>Business Management</strong> Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> <strong>Planet</strong> Nature, Climate and Energy Green Economy: Green economy and green growth <br> <strong>Planet</strong> Nature, Climate and Energy <p>Water resources management, water efficiency</p><br> <br> <strong>Planet</strong> Nature, Climate and Energy Climate change Mitigation: concepts and application <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Advanced university degree (Master’s degree or equivalent) in Civil Engineering, Water Resources Management, Environmental Management, or any other related field is required.</p><br> <p>Or</p><br> <p>A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced degree.</p><br> <br> <strong>Min. years of relevant work experienc</strong> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the office of the Special Envoy of the Secretary-General for Yemen (OSESGY). This position located in Amman, Jordan. The Interpreter will report to the Chief of Staff.<br> Responsibilities<br>Within delegated authority, the incumbent will be responsible for the following: - Provides consecutive and simultaneous interpretation between local language(s) and designated UN working language(s) at meetings, conferences, negotiations and operational activities, facilitating communication between UN officials, national authorities and other stakeholders. - Ensures interpretation services meet high standards of accuracy, consistency and fidelity to the meaning, tone and nuances of original statements, using appropriate UN terminology and linguistic conventions. - Provides escort and field interpretation for visiting delegations from UN Headquarters, senior mission leadership and external partners during official visits, missions and field activities. - Facilitates communication between the organization and host-country institutions and national counterparts, providing interpretation and translation support as required. - Provides interpretation and translation services during meetings, conferences and official engagements, including those involving senior management or high-level stakeholders. - Reviews, edits and proofreads translated texts to ensure linguistic accuracy and consistency, and maintains terminology resources, glossaries and reference materials to support interpretation and translation work. - Interprets specialized terminology including legal, technical and colloquial language across various substantive areas of work. - Provides written translation and interpretation of documents received from substantive sections, including correspondence, briefing notes, reports, agreements and other official communications. - Contributes to the development and maintenance of terminology databases and reference materials, identifies emerging terminology, and ensures consistent application of established UN terminology standards. - Supports the Chief/Head of Unit in organizing and planning interpretation services, contributes inputs to language service work strategies, and supports coordination of interpretation activities within the unit. - Ensures appropriate cultural and linguistic adaptation of translated materials to ensure clarity and relevance in the local context. - May be assigned to high-level or sensitive meetings, ensuring strict confidentiality and professionalism. - May coordinate interpretation assignments and act as lead interpreter during major meetings, missions or conferences, as required. - Performs other related duties as required.<br> Competencies<br>Professionalism: Shows pride in work and achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Show persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed. Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.<br> Education<br>A first level degree from a university or an institution of equivalent status is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least five years of professional English and Arabic translation and interpretation experience in international organizations, NGOs, or educational institutions is required. A minimum of 3 years of experience within a UN special political mission is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IVUN Level IVUN Level IVUN Level IV<br><b>Arabic</b>UN Level IVUN Level IVUN Level IVUN Level IV<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Candidates for the National Professional Officer category shall be of the nationality of the country where this position is located. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Upon completion of this assignment, the consultant will have delivered a comprehensive independent final evaluation of the project, including an inception report, draft and final evaluation reports, and a presentation of key findings. The evaluation will provide UN-Habitat, the Adaptation Fund Board, and national partners in Jordan and Lebanon with evidence-based conclusions, lessons learned, and strategic recommendations to inform future climate resilience and water management programming.<br> Work Location<br>Home based<br> Expected duration<br>4 months (part time)<br> Duties and Responsibilities<br>UN-Habitat is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. It supports Member States in the development of sustainable cities and human settlements through its normative and operational work at global, regional, national and local levels. By working at all levels and with relevant stakeholders and partners, UN-Habitat contributes to linking policy development and capacity-building activities with a view to promoting cohesive and mutually reinforcing social, economic and environmental policies and programs in human settlements in conformity with international practices and covenants. UN-Habitat also leads and coordinates the monitoring of and reporting on global progress on the implementation of the New Urban Agenda and Sustainable Development Goal (SDG) 11 of making cities and human settlements inclusive, safer, resilient and sustainable. Other global agreements support UN-Habitat’s work including the Paris Agreement on Climate Change. The Conference of the Parties (COP) of the UN Framework Convention on Climate Change (UNFCCC) established and launched the Adaptation Fund (AF) in 2007. The fund is to finance concrete adoption projects and programmes in developing countries that are particularly vulnerable to adverse effects of climate change. The fund’s projects and activities aim at building national and local adaptation capacities while reaching and engaging with the most vulnerable groups. Background: The project “Increasing the Resilience of Displaced Persons and Host Communities to Climate Change-Related Water Challenges in Jordan and Lebanon”, funded by the Adaptation Fund with a budget of USD 13,973,509, is led by the United Nations Human Settlements Programme (UN-Habitat) in partnership with ESCWA and UNICEF. As well as national governmental and municipal stakeholders, in addition to several implementing partners in Jordan and Lebanon; United Nations International Children’s Emergency Fund (UNICEF), Jordan Hashemite Fund for Human Development (JOHUD), Jordan Hashemite Fund for Badia Development (HFDJB) (BADIA), Permaculture Research Institute (PRI), Yarmouk Water Company (YWC), LDK and Royal Scientific Society (RSS), Management of Resources &amp; Environmental Solutions (MORES) and United Nations Economic and Social Commission for Western Asia (ESCWA). The project addresses the compounded impacts of climate change and the Syrian refugees’ displacement crisis, focusing on water scarcity, urban resilience, and sustainable development. It promotes innovative water harvesting, wastewater reuse, and municipal planning to strengthen climate resilience among vulnerable communities. The project was launched in October 2021 and ends in October 2026. 1. Objectives and Expected Accomplishments (outcomes) of the project The overall objective of the project is to increase the resilience of both displaced persons and host communities in Jordan and Lebanon to climate change-related water challenges, particularly challenges associated with water scarcity, climate-induced pressures, and population growth in vulnerable areas. The project aims to achieve this objective through four expected accomplishments: A. Strengthened municipal and institutional capacities to assess, plan, and manage climate-related water risks through the development of climate-responsive territorial planning documents, including urban master plans and associated action or investment plans, in order to support municipal governments to manage urban risks and vulnerabilities in the context of climate change, especially water scarcity challenges, and urban (population) growth, including pressures associated with displacement. B. Increased community awareness, ownership, and capacities to operate, maintain, and replicate sustainable water harvesting, supply, and reuse systems, aimed at strengthening the resilience of citizens (DPs and host communities) through improved awareness, and practical capacities to respond to climate change impacts on water resources. C. Expanded access to efficient and climate-resilient water supply systems through innovative and replicable non-conventional water harvesting, greywater treatment, and wastewater reuse techniques, aimed at enhancing the adaptive capacity of the water sector by expanding unconventional water harvesting, and climate-resilient water supply and irrigation options appropriate to the local context. D. Enhanced knowledge management, learning, and replication to document and share lessons learned and support the development of regional approaches for managing urban climate and water risks, including the development of regional urban risks and vulnerabilities management model in the context of climate change and urban (population) growth. *Detailed expected outcomes, outputs, indicators, and targets for each component are presented in the project’s Results Framework and will be provided to the evaluation team as part of the evaluation documentation package. 2. Project Scope and Geographic Focus The project is implemented in Jordan and Lebanon, targeting municipalities and communities that are highly vulnerable to climate change-related water challenges. In Jordan, the project focuses on the municipalities of Mafraq and Irbid, where increasing temperatures, recurrent droughts, declining groundwater availability, and rapid population growth, including large numbers of displaced persons are placing severe pressure on water systems and municipal services. In Lebanon, the project targets the Zahle District, including the municipalities of Zahleh–Maalaka and Taanayel Zahleh Municipality, where water scarcity, untreated wastewater, and high concentrations of displaced populations have intensified the vulnerability of communities and water-dependent livelihoods. Across both countries, climate change impacts have contributed to; reduced availability of safe and reliable water resources, increased pressure on municipal water supply and wastewater systems, and heightened vulnerability of water-dependent households and services. The project operates at two interconnected scales: 1. Municipal scale: strengthening planning capacities through climate-responsive territorial planning, vulnerability assessments, and urban master plans that integrate climate change, water scarcity, gender, and population pressures. 2. Community scale: improving access to alternative and climate-resilient water resources through rainwater harvesting, greywater treatment and reuse systems, wastewater treatment improvements, and community-level awareness and capacity building. 3. Project implementation arrangement The project is implemented by UN-Habitat as the Implementing Entity. Execution is carried out through national and international partners in both countries: • Lebanon: UNICEF - Lebanon, MORES • Jordan: UNICEF - Jordan, JOHUD, Badia, YWC, PRI, LDK/RSS • UN-ESCWA – Lebanon, Component 4 across both countries. Implementation is conducted in coordination with key national authorities: Jordan: Ministry of Environment (MOE) (Designated Authority), Ministry of Planning and International Cooperation (MOPIC), Ministry of Water and Irrigation (MOWI), Ministry of Local Administration (MOLA), MOA and the municipalities of Irbid and Mafraq. Lebanon: MOEnv (Designated Authority), Ministry of Agriculture (MOA), Ministry of Energy and Water (MOEW), Bekaa Water Establishment (BWE), and the Zahleh–Maalaka and Taanayel Zahleh Municipality, including municipalities of Zahle. A regional and national Project Steering Committee (RSC) structure provides guidance, oversight, and coordination among government stakeholders, executing partners, and UN agencies. Reporting Line: The consultant will report to the Head of Programme in coordination with Regional Project Coordinator. Duties and responsibilities: The evaluation objective is to assess, as systematically and objectively as possible the relevance, efficiency, effectiveness, sustainability, impact outlook and coherence of the project. Findings from the evaluation will inform UN-Habitat, the Ministries of Environment in Jordan and Lebanon (National Designated Authorities), and the Adaptation Fund Board on what worked well, what did not, and why. 1. The specific objectives of the evaluation are: • To assess the performance of the project in terms of achievement of the results at objective level, expected accomplishment (outcome) and output levels. • Assess the relevance, efficiency, effectiveness, sustainability, impact outlook, and coherence of the project in addressing climate change-related water challenges and improving the resilience of targeted communities. • Assess project management arrangements, including execution modalities, partnerships, coordination mechanisms, institutional roles, and the adequacy and use of resources, and how these factors influenced project performance. • Ensure alignment with Adaptation Fund Evaluation Policy and Guidance, including assessment of compliance with Adaptation Fund Environmental and Social Policy and Gender Policy. • To identify lessons learned and make strategic, programmatic and management recommendations on what further needs to be done to effectively promote and increase climate resilience of communities in Jordan and Lebanon. 2. Scope of the evaluation The evaluation will cover the entire life cycle of the project, from November 2021 to end of June 2026, including planning, inception, implementation, monitoring, reporting, and adaptive management processes. In line with the Adaptation Fund Evaluation Policy, the evaluation will assess: • Achievement of outputs and expected accomplishments (outcomes), and progress toward the overall objective • The processes that influenced performance, including readiness, stakeholder engagement, institutional roles, ownership, and operational coordination • Financial management, execution arrangements, and oversight/backstopping by UN-Habitat and partners • The effectiveness of monitoring, evaluation, and reporting systems • Compliance with and integration of the Adaptation Fund Environmental and Social Policy and Gender Policy, including gender equality, equity, social inclusion, human rights, and protection of vulnerable groups • Key constraints, risks, opportunities, and factors affecting sustainability and future upscaling The evaluation will consider performance at both municipal level (planning, governance, institutional capacity) and community level (non-conventional water systems, awareness and capacity-building), reflecting the project’s dual-scale implementation approach. A comprehensive evaluation report must be developed and submitted. Presentation of the evaluation process and findings must be developed and presented by the evaluation consultant to UN-Habitat and all stakeholders and partners. 3. Evaluation Questions: Apart from evaluating performance of the project focusing on achievements in terms of outputs, outcomes and objective, the evaluation will seek to answer evaluation questions, which are organized around the evaluation criteria of relevance, effectiveness, efficiency, impact outlook, sustainability, coherence as well as assess the integration of cross-cutting issues. 1) Relevance: To what extent were the project objectives and design relevant to the needs of beneficiaries, the Adaptation Fund, UN-Habitat, executing entities, and national and local priorities in Jordan and Lebanon? • To what extent was the project relevant to requirements/needs of the beneficiaries? • To what extent was the implementation strategy responsive to donor requirements, national strategies, and UN-Habitat and executing entities’ strategies? • To what extent were the project’s intended outputs and outcome consistent with national and local policies and priorities? • To what extent were key stakeholders and target groups (including gender considerations and vulnerable groups such as displaced persons, women, youth, and low-income households) appropriately identified? • To what extent was the project aligned with Adaptation Fund strategic priorities? 2) Effectiveness: To what extent did the project enhance climate resilience in targeted municipalities and communities in Jordan and Lebanon? • What products, services, and systems were delivered, and to what extent did they strengthen local capacity to plan, manage, and adapt to climate-related water challenges? • To what extent did local ownership influence the effectiveness of the project? • Was the monitoring and evaluation system adequate for tracking progress toward outputs and outcomes, and how was M&amp;E information used to adapt implementation? • To what extent did assumptions and risk assessments hold true, and how effectively did the project respond to changes or external factors? 3) Efficiency: How well were resources used? • To what extent did resources, management arrangements, and execution structures support efficient project implementation? • To what extent did UN-Habitat and executing partners have adequate capacity to implement the project? • To what extent were institutional arrangements adequate and free from administrative, financial, or managerial bottlenecks? • To what extent did the project demonstrate value for money, and how effective were the adaptive management measures taken during implementation? • To what extent did activities and outputs contribute to achieving the expected accomplishments and objective? • To what extent was monitoring and reporting transparent and satisfactory to key stakeholders? 4) Impact: What difference has the project made? • To what extent has the project generated observable changes in the target communities and institutions? • Did the project produce any unintended or unexpected effects (positive or negative), and how might these influence long-term impact? • To what extent did the project contribute to reducing climate vulnerability and enhancing adaptive capacity of displaced persons and host communities? 5) Sustainability and Scalability: To what extent are project benefits likely to continue after Adaptation Fund financing ends? • To what extent was capacity developed in order to ensure sustainability of the efforts and benefits? Is there sufficient awareness in support of the projects’ objectives? • To what extent did the project engage the participation of key stakeholders in design, implementation, monitoring, and reporting to see that it is in their interest that the project benefits continue? • To what extent was the project aligned with national/local development priorities? What is the likelihood of financial and economic resources being available once the Adaptation Fund funding ends? • Are systems for accountability, O&amp;M, and technical know-how in place? • To what extent did the project foster innovative partnerships with local institutions and authorities and other development partners? • Are there any environmental risks that may jeopardize sustainability of project achievements? • To what extent are arrangements in place to ensure continued compliance with environmental and social safeguards and gender commitments? • To what extent can the project’s approach, model, or key interventions be replicated or scaled up in other locations or contexts? • To what extent are the project’s methods, tools, systems, or partnerships institutionalized or documented in a way that supports future scaling? • To what extent are the project results likely to remain environmentally sustainable over time, including under changing climate and resource conditions? • To what extent are the beneficiaries and other similar users willing to pay for treated wastewater reuse in irrigation? • To what extent are the beneficiaries and other similar users willing to pay for the installation, maintenance and use of rooftop rainwater harvesting and greywater treatment systems? 6) Coherence: To what extent did other projects, support or complement the project? • Was the project coherent and implemented in synergy with other Adaptation Fund-supported activities or climate adaptation initiatives? • To what extent was the project coherent or complementary with other UN or donor-funded projects and national programmes? 7) Adaptive Management: To what extent was the project responsive to changing context and implementation conditions, and how effectively were evidence and lessons used to inform decisions during implementation? • To what extent was monitoring and learning evidence used to adapt implementation decisions (e.g., workplans, targeting, technical approaches, partnerships, timelines) and document the results of those adaptations? • To what extent did the project identify, document, and act on lessons learned and innovative practices/tools to improve implementation and outcomes? 8) Equity: To what extent were the benefits of the project shared fairly between groups and geographies, in line with the Adaptation Fund’s Environmental and Social Policy and Gender Policy? • To what extent were vulnerable and marginalized groups (including displaced persons, women, youth, persons with disabilities, and low-income households) meaningfully engaged across project design, implementation, monitoring, and follow-up? The evaluator may refine or expand on the evaluation questions, as necessary, in order to carry out the objectives of the evaluation. 4. Approach and Methodology: 4.1 Approach The evaluation will be conducted in a systematic, impartial, and evidence-based manner in accordance with the United Nations Evaluation Group (UNEG) Norms and Standards and in line with the Adaptation Fund Evaluation Policy. The evaluator will propose a detailed approach and methodology in the inception report; however, the evaluation is expected to adopt a results-based approach grounded in the project’s Theory of Change (ToC), assessing the extent to which project activities and outputs contributed to the expected accomplishments (outcomes) and overall objective in Jordan and Lebanon. The ToC, building on the project’s logical framework, will serve as the central analytical tool for examining causality and the project’s performance. The evaluation should also apply participatory and utilization-focused approaches to promote meaningful engagement of key stakeholders and facilitate the practical use of the evaluation results. Emphasis will be placed on assessing project delivery, achievement of outputs and outcomes, lessons learned, critical gaps, and actionable recommendations. All findings and conclusions must be supported by verifiable and triangulated evidence. The main emphasis should be placed on project delivery, achievement of results; lessons learned, critical gaps; and recommendations. Findings in the evaluation should be evidence-based. 4.2 Evaluation Methodology A variety of methodologies will be applied to collect data to answer the evaluation questions. By triangulating available data sources, the evaluation will seek to establish strong evidence base and maximize the credibility of its analysis. Where relevant, applicable and feasible, the data will be disaggregated by gender, age, and beneficiary group (e.g, host communities, displaced per<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located within the Office of the Special Envoy of the Secretary-General for Yemen and will be based in Amman, Jordan. The Air Operations Officer will report to the Chief of Mission Support.<br> Responsibilities<br>Within delegated authority, the incumbent will perform the following duties: •Manages and supervises the activities of the OSESGY Aviation Unit. • Monitors that air operations are conducted in compliance with Air Tasking Orders (ATOs), Standard Operating Procedures (SOPs), UN directives, Department of Peace Operations (DPO) / Department of Operational Support (DOS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), UN Aviation Safety Manual, ICAO standards and recommended practices and the host country's Aeronautical Information Publications (AIPs). • Reviews and approves Air Mission Requests and ensures that the most suitable air asset(s) is / are assigned to achieve a task with maximum safety, cost efficiency and effectiveness in the mission support. • Verifies with Chief Planning, the daily projected Air Tasking Orders (ATOs) for conformance and compliance with the requested tasks, resolves conflicting priorities and ensures that ATOs are published and communicated to all relevant elements in accordance with the established procedures and deadlines. • Manages routine (regular passenger/cargo, logistics resupply) flights, special (casualty and medical evacuation, VIP) flights and military operational flights. • Manages the integrated search and rescue operations for UN air assets and other aircraft upon request. • Supervises timely coordination of diplomatic over flight/landing clearances, ground handling support and hotel accommodation/meal/transportation arrangements for aircrews. • Conducts the aviation risk management for UN aviation activities in accordance with the established procedures. • Monitors utilization of UN air assets and analyses the statistical data obtained. • Liaises with other UN units/sections, non-government and government organizations and intergovernmental agencies on aviation matters. • Develops and implements the standard operating procedures for the related aviation processes. • Ensures that aircrews are briefed and conversant with UN policies, aviation safety requirements and the latest applicable aviation standard operating procedures. • Monitors that appropriate reference documents are current, readily available and accessible to all aircrew members and aviation personnel. • Develops inputs for budget proposals for the mission's air transport operations. • Develops inputs for the Mission's Statement of Requirements to UNHQ for aircraft acquisition. • Provides responses to UNHQ during aircraft technical evaluations to ensure that vendor’s proposals meet technical requirements. • Supervises the preparation of operational plans, performance reports, and responses to internal and external audit observations. • Analyzes, in coordination with the UNHQ Aviation Safety Section (AvSS), the aviation safety reports, perform Aircraft and Airfield inspection, identifies necessary corrective and preventive measures and informs the Chief Mission Support, Chief Aviation Safety Section, and Chief Air Transport Services on the required actions. • Manages the allocation and rotation of appropriate work assignments. • Coordinates the individual annual work plans and produces detailed performance assessments and evaluations for the subordinate staff members. • Develops and coordinates training courses, workshops and other related training activities. • Performs other related duties as required.<br> Competencies<br>• Professionalism: Knowledge of diverse air transport operations, including phases of the Invitation to Bid, Request for Proposals, Letters of Assist, etc. Ability to review alternative options and select the most effective and cost efficient mode of transport of equipment, supplies and personnel to and from field missions. Ability to provide technical leadership; strong negotiating skills and ability to influence others to reach agreement. Knowledge of institutional mandates, policies and guidelines pertaining to air transport operations and related matters. Ability to complete in-depth analyses and to formulate conclusions and recommendations. Knowledge of UN financial regulations and rules. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Leadership: Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvement; Does not accept the status quo; Shows the courage to take unpopular stands.<br> Education<br>An advanced university degree (Master's degree or equivalent) in Air Transportation/Aviation Management, Air Traffic Management, Aviation Safety Management, Aerospace/Aeronautical Engineering, or graduation from an equivalent military educational establishment is required. A first-level university degree with a relevant combination of education, professional training, certification in air transport, and two (2) additional years of experience in air transportation related occupation, may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Training and certification as a Commercial Pilot, or a Flight Operations Officer/Flight Dispatcher, Aerospace/Aeronautical Engineering, or an Air Traffic Controller or an equivalent military qualification is required. <br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in air transport operations or aviation safety, with at least three (3) years of managerial experience on a position directly related to the coordination of complex air transport operations in the international environment is required. Experience in handling Air Operations in Middle East is required. Experience in the safety and quality management is required. Experience in the use of ICAO standards and recommended practices is required. Experience in international operations in a post conflict environment is desirable. Experience in managing military air operations is desirable. Experience in Airspace Management is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • The expression "Internal candidates" shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15. • A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. In accordance with ST/AI/1999/17 section 2.3, an SPA may only be granted to one level higher than the personal level of the staff member assigned to higher-level functions in his or her own category, whether the higher-level functions are one or several levels higher than the personal level of the staff member. Staff in the General Service and related categories temporarily placed against a post at the Professional level may receive an SPA to the P-1 or P-2 level. • For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1. • A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further "stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…" Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. • Staff members are not eligible to apply for the current temporary job opening if they are unable to serve the specified duration of temporary need before reaching the mandatory age of separation. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. • Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. • The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and acc </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities:<br>o Gathers and analyzes reporting requirements from key HR stakeholders to design impactful dashboards<br>and KPIs.<br>o Develop interactive and professional dashboards using Power BI, aligned with business needs.<br>o Translates complex HR data into clear insights that support HR team in effective decision-making.<br>o Builds reporting dashboards in areas such as Learning and development, Talent acquisition, Performance<br>management, and Compensation &amp; benefits.<br>o Collaborates with internal HR teams to understand evolving business needs and proactively adjusts<br>reporting approaches.<br>o Ensures accuracy and consistency in HR data visualizations and dashboard updates.<br>o Supports ongoing optimization of HR reporting tools and solutions.<br>o Maintains confidentiality and integrity of employee data in all reporting activities.</p><br><br><ul> <li>Proven experience in Power BI development, in HR or People Analytics.</li> <li>Proficiency in using Excel and PowerPoint tools.</li> <li>Strong analytical and storytelling skills using data.</li> <li>Experience in tracking HR metrics and using data to forecast trends</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Finance Transformation Associate Manager</span></strong></p><br> <p><span>PMO-Oriented | Full Finance Domain Expertise</span></p><br> <p><strong><span>Department</span></strong></p><br> <p><strong><span>Finance Transformation</span></strong></p><br> <p><strong><span>Reports To</span></strong></p><br> <p><span>Ass. Dir Finance transfomation</span></p><br> <p><strong><span>Location</span></strong></p><br> <p><strong><span>AMMAN</span></strong></p><br> <p><strong><span>Employment</span></strong></p><br> <p><strong><span>Full-Time</span></strong></p><br> <br> <p><strong><span>Role Overview</span></strong></p><br> <br> <p>We are seeking a highly experienced Finance Transformation Associate Manager with a strong PMO orientation to lead and orchestrate complex, multi-workstream finance modernization initiatives across the enterprise. This role combines deep functional knowledge across the full spectrum of finance domains with structured program management discipline to drive measurable outcomes in process optimization, technology enablement, and operating model redesign.</p><br> <p>The ideal candidate will act as the central orchestrator between finance leadership, IT, external partners, and business stakeholders, ensuring that transformation programs are delivered on time, within budget, and in alignment with strategic objectives.</p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <br> <p><strong><span>Program &amp; Project Management (PMO)</span></strong></p><br> <ul> <li>Lead end-to-end planning, execution, and governance of finance transformation programs, including milestone tracking, dependency management, risk mitigation, and steering committee reporting</li> <li>Establish and maintain PMO frameworks, templates, dashboards, and logs to ensure transparency and accountability across all workstreams</li> <li>Manage cross-functional project teams, including internal resources, system integrators, and third-party vendors</li> <li>Drive stage-gate governance and ensure alignment with enterprise portfolio management standards</li> <li>Prepare and present executive-level status reports, business cases, and investment proposals</li> </ul> <p><strong><span>Finance Domain Leadership</span></strong></p><br> <ul> <li>Serve as the subject matter expert across all core finance functions: Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Financial Planning &amp; Analysis (FP&amp;A), Treasury &amp; Cash Management, Tax, and Internal Controls</li> <li>Lead process assessment, gap analysis, and future-state design for finance operations, leveraging industry best practices and benchmarking data</li> <li>Define and prioritize transformation use cases across finance, mapping them to technology enablers such as ERP modernization, RPA, AI/ML, and advanced analytics</li> <li>Champion the adoption of shared services, Centers of Excellence, and global process ownership models</li> </ul> <p><strong><span>Technology &amp; Systems Enablement</span></strong></p><br> <ul> <li>Partner with IT and solution architects to evaluate, select, and implement finance technology platforms</li> <li>Oversee system integration efforts, data migration strategies, and UAT cycles for finance modules</li> <li>Drive the finance AI and automation roadmap, including intelligent document processing, predictive analytics, and agentic finance workflows</li> </ul> <p><strong><span>Change Management &amp; Stakeholder Engagement</span></strong></p><br> <ul> <li>Design and execute change management strategies to ensure adoption of new processes, tools, and ways of working across finance teams globally</li> <li>Facilitate workshops, training sessions, and communication plans tailored to diverse stakeholder groups</li> <li>Build trusted relationships with senior finance leaders, regional controllers, and business unit heads</li> </ul> <p><strong><span>Required Qualifications</span></strong></p><br> <ul> <li>Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or Master’s degree strongly preferred</li> <li>10+ years of progressive experience in finance transformation, finance operations, or management consulting with a Big 4 or top-tier firm</li> <li>Demonstrated expertise across multiple finance domains: P2P, O2C, R2R, FP&amp;A, Treasury, Tax, and Internal Controls</li> <li>5+ years of hands-on project/program management experience,</li> <li>Proven track record of delivering large-scale, multi-region finance transformation programs</li> <li>Strong experience with enterprise finance platforms: SAP</li> <li>Excellent command of PMO tools and methodologies: MS Project, Smartsheet, or equivalent</li> <li>Exceptional communication, presentation, and executive stakeholder management skills</li> </ul> <p><strong><span>Preferred Qualifications</span></strong></p><br> <ul> <li>Experience in the pharmaceutical, life sciences, or regulated industry sectors</li> <li>Exposure to AI/ML applications in finance (e.g., intelligent automation, NLP-based document processing, predictive forecasting)</li> <li>CPA, CMA, ACCA, or equivalent</li> <li>Multilingual capability</li> </ul> </div>

<p><br></p><p><strong>Scope of Work</strong></p><p>The scope follows the four work areas of CARE's global Private Sector Partnerships Lead role, scaled to a six-country MENA portfolio and to the part-time schedule described in Section 6.</p><p><strong>Productise CARE's MENA Offer</strong></p><ul><li>Work with each of the six country offices to convert programmatic capabilities (aggregation, training, verification, digitization, market linkage) into clearly priced, saleable services.</li><li>Document each service as a one-page offer with defined scope, price structure, target partner type, and value statement.</li><li>Maintain a regional library of productized MENA offers, refreshed quarterly based on partner feedback and contracts closed.</li></ul><p><strong>Build and Manage the Regional Partner Pipeline</strong></p><ul><li>Identify named partners across priority sectors relevant to MENA markets (agribusiness, financial services, energy, consumer goods, health, water, and others as relevant).</li><li>Lead outreach to named individuals at target partners through LinkedIn, email, warm introductions, and industry events.</li><li>Convert connected contacts into first calls and lead or co-lead first conversations with country office staff present.</li><li>Manage the pipeline through to signed contracts, including concept note drafting, scope negotiation, and contract structuring.</li><li>Maintain a live regional pipeline tracker segmented by country and sector, consistent with CARE's existing pipeline management practice.</li></ul><p><strong>Coach Country Office Staff</strong></p><ul><li>Coach country directors and partnership leads in productization, outreach, first-call framing, concept note drafting, and contract negotiation.</li><li>Embed a simple diagnostic into how country offices approach new opportunities: who is the named partner, what problem are they paying to solve, how is CARE paid, and what does CARE deliver.</li><li>Run light-touch peer learning across the six country offices so that a win in one country accelerates learning in the others.</li></ul><p><strong>Represent CARE in Commercial and Investment Forums</strong></p><ul><li>Represent CARE at MENA industry events, investor forums, and sector convenings where new partnership leads can be identified.</li><li>Build relationships with development finance institutions, impact investors, and corporate partnership leads active&nbsp;</li><li><br></li></ul>