Operation Manager Jobs in Syria

<p><strong>Company Name:</strong> Al-Aji Real Estate Development Company</p><p><strong>Working Hours:</strong> From 9:00 AM to 6:00 PM (Full-time)</p><p><strong>Job Objective</strong></p><p>Manage and organize the company's data and information, and prepare administrative and accounting reports using office software to support daily decision-making and ensure the efficiency and accuracy of real estate and accounting operations.</p><p><strong>Key Duties and Responsibilities</strong></p><ul><li><strong>Data Management and Development:</strong><ul><li>Collect, categorize, and periodically update data on clients, projects, and real estate sales.</li><li>Design and build advanced models and spreadsheets using <strong>Microsoft Excel</strong> to track performance and operations.</li></ul></li><li><strong>Accounting and Financial Support:</strong><ul><li>Enter and review daily financial transactions, receipts, and expenses in coordination with the finance department.</li><li>Follow up on client installments, due payments, and prepare preliminary account statements.</li><li>Reconcile financial data recorded in systems with paper documents and shifts.</li></ul></li><li><strong>Reporting and Documentation:</strong><ul><li>Draft and formulate official letters, contracts, and periodic reports using <strong>Microsoft Word</strong>.</li><li>Extract analytical and statistical reports on sales trends and real estate projects and submit them to management.</li></ul></li><li><strong>Archiving and Information Preservation:</strong><ul><li>Establish a secure and easily accessible electronic and paper filing system for all company papers and documents.</li><li>Ensure full confidentiality of company and client data and information.</li></ul></li></ul><p><strong>Required Qualifications and Skills</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in Information Systems, Office Administration and Data Processing, Commerce/Accounting, or any related field.</li><li><strong>Technical Experience:</strong><ul><li>Full proficiency in <strong>Microsoft Excel</strong> (formulas, Pivot Tables, and data organization).</li><li>Excellent mastery of <strong>Microsoft Word</strong> (formatting reports and drafting letters).</li></ul></li><li><strong>Accounting Skills:</strong> Strong knowledge of basic accounting principles, bookkeeping, and account tracking.</li><li><strong>Personal Skills:</strong> Extreme precision in handling numbers, high organizational skills, and the ability to manage time and work under pressure.</li></ul>

<p>&nbsp;Job Title:</p><p>Showroom Sales Representative – Technical Center Company</p><p>---</p><p>&nbsp;Job Objective</p><p>Executing sales operations within the showroom, receiving customers, providing technical explanations for products (video intercoms – automatic gate motors – fire alarm systems – electronic systems), and achieving monthly sales targets while maintaining the company's image and service quality.</p><p>---</p><p>&nbsp;Key Duties and Responsibilities</p><p>1) Reception and Customer Service Tasks</p><ul><li>Receiving customers in the showroom in a professional manner.</li><li>Understanding customer needs and guiding them toward the appropriate solution.</li><li>Providing a clear and professional explanation of products, features, technical differences, and warranties.</li><li>Responding to phone inquiries and messages received at the showroom.</li><li>Following up on potential customers and closing sales deals.</li></ul><p>---</p><p>2) Sales and Pricing Tasks</p><ul><li>Preparing price quotations in accordance with company policy.</li><li>Executing daily sales transactions and recording them within the approved system.</li><li>Achieving monthly sales targets set by management.</li><li>Following up on sales operations that require installation or supply.</li><li>Adhering to the commission system (Inbound / Active Sales) approved within the company.</li></ul><p>---</p><p>3) Product-Related Technical Tasks</p><ul><li>Complete knowledge of the characteristics of the following products:<ul><li>Video Intercoms (Analog – IP).</li><li>Automatic Gate Motors (Sliding – Swing – Accessories).</li><li>Fire Alarm Systems (panels – sensors – sounders – detectors).</li><li>Control and Automation Systems.</li></ul></li><li>Ability to explain the operating mechanism, installation requirements, warranty, and maintenance.</li><li>Coordinating with the technical department when necessary to clarify installation or operational details.</li></ul><p>---</p><p>4) Follow-up and Documentation Tasks</p><ul><li>Recording all daily sales operations in logs or the accounting system.</li><li>Preparing daily/weekly reports on sales activity and visits.</li><li>Following up with customers who did not complete the purchase (Follow-up).</li><li>Reporting customer feedback to management to improve service or products.</li></ul><p>---</p><p>5) Showroom Organization Tasks</p><ul><li>Arranging products inside the showroom in an attractive and organized manner.</li><li>Ensuring the showroom is clean and the displays are ready.</li><li>Updating prices and product identification tags.</li><li>Maintaining displayed inventory and reporting any shortages.</li></ul><p>---</p><p>&nbsp;Key Performance Indicators (KPIs)</p><ul><li>Percentage of achieving the monthly sales target.</li><li>Number of customers served daily.</li><li>Sales closing rate.</li><li>Accuracy and speed of preparing price quotations.</li><li>Customer satisfaction level (as evaluated by management).</li><li>Commitment to working hours and discipline.</li></ul><p>---</p><p>&nbsp;Required Qualifications</p><ul><li>1–3 years of experience in sales of technical systems or electronic devices.</li><li>Strong communication and persuasion skills.</li><li>Good knowledge of electrical and electronic systems (an additional advantage).</li><li>Ability to work under pressure and achieve targets.</li><li>Tact and professional appearance.</li></ul><p>---</p><p>⏱ Working Hours</p><ul><li>From 9:00 AM to 5:00 PM (subject to change according to company policy).</li><li>One weekly day off.</li></ul>

<p>The QA Engineer is responsible for ensuring that Jethur’s enterprise software products meet approved functional, technical, security, usability, and performance requirements before release to customers or deployment to UAT and production environments.</p><p>The role includes reviewing requirements, preparing test plans and cases, executing manual and automated tests, documenting defects, validating fixes, and maintaining clear quality evidence for every release.</p><p>Key Responsibilities Requirements and Test Planning</p><ul><li>Review BRDs, user stories, acceptance criteria, workflows, and technical specifications.</li><li>Identify unclear, incomplete, or conflicting requirements before development begins.</li><li>Prepare test plans, test scenarios, test cases, checklists, and test data.</li><li>Maintain traceability between requirements, test cases, defects, and release results.</li><li>Estimate testing effort and communicate dependencies or quality risks.</li></ul><p>Functional Testing</p><ul><li>Conduct functional, integration, system, regression, smoke, sanity, and exploratory testing.</li><li>Validate complete end-to-end workflows across Jethur modules.</li><li>Test user roles, permissions, approval workflows, notifications, reports, dashboards, and audit trails.</li><li>Verify configuration, multilingual interfaces, and responsive behaviour where applicable.</li><li>Test positive, negative, boundary, and exception scenarios.</li></ul><p>API and Database Testing</p><ul><li>Validate REST APIs using tools such as Postman or equivalent.</li><li>Verify request and response structures, status codes, authentication, authorization, and error handling.</li><li>Perform database validation using SQL queries.</li><li>Confirm data integrity and consistency across interfaces, databases, reports, and integrated systems.</li><li>Test third-party integrations and identify whether defects originate internally or externally.</li></ul><p>Defect Management</p><ul><li>Record defects with clear descriptions, reproduction steps, evidence, severity, priority, and affected environments.</li><li>Work with developers and product owners to investigate and resolve defects.</li><li>Retest resolved defects and perform impact-based regression testing.</li><li>Monitor defect ageing, recurrence, rejection rates, and leakage into UAT or production.</li><li>Escalate critical defects and quality risks before release decisions.</li></ul><p>Test Automation</p><ul><li>Develop and maintain automated tests for critical and repetitive workflows.</li><li>Support automation for web interfaces, APIs, and regression suites.</li><li>Integrate automated tests into the development and deployment pipeline where applicable.</li><li>Analyse automation failures and maintain reliable test scripts.</li><li>Recommend suitable areas for automation based on risk and return.</li></ul><p>Release and UAT Readiness</p><ul><li>Verify that the agreed scope has been fully tested before delivery to UAT.</li><li>Prepare release-level test execution reports and quality summaries.</li><li>Confirm that critical and high-severity defects are closed or formally accepted before release.</li><li>Provide a documented QA recommendation for release approval or rejection.</li><li>Support customer UAT by reproducing issues, validating defects, and coordinating fixes.</li><li>Ensure that no release is delivered to UAT or production without completing the required QA controls and approvals.</li></ul><p>Quality Improvement</p><ul><li>Participate in sprint planning, backlog refinement, daily meetings, reviews, and retrospectives.</li><li>Conduct root-cause analysis for escaped or recurring defects.</li><li>Improve testing standards, templates, tools, and processes.</li><li>Maintain reusable regression suites and product-quality documentation.</li><li>Promote early testing and quality ownership throughout the development lifecycle.</li></ul><p>Required Qualifications</p><ul><li>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related discipline.</li><li>Minimum of 3 years of software quality assurance or software testing experience.</li><li>Experience testing web-based enterprise applications.</li><li>Strong understanding of software development and testing life cycles.</li><li>Practical experience with test and defect management tools such as Jira, Azure DevOps, or equivalent.</li><li>Experience with API testing tools such as Postman.</li><li>Working knowledge of SQL and database validation.</li><li>Understanding of browser developer tools, logs, and basic technical troubleshooting.</li><li>Ability to create clear test cases, defect reports, and quality-status reports.</li><li>Strong written and spoken English; Arabic is an advantage.</li></ul><p>Preferred Qualifications</p><ul><li>ISTQB Foundation Level certification or equivalent.</li><li>Experience with automation tools such as Playwright, Cypress, Selenium, or equivalent.</li><li>Experience with performance testing tools such as JMeter or k6.</li><li>Familiarity with CI/CD pipelines and version-control systems.</li><li>Experience testing SaaS, GRC, governance, risk, compliance, audit, business continuity, or regulated-enterprise platforms.</li><li>Awareness of application-security testing principles.</li><li>Experience testing role-based access, configurable workflows, dashboards, reporting, and audit logs.</li></ul><p>Required Competencies</p><ul><li>Analytical and structured problem-solving.</li><li>Strong attention to detail.</li><li>Independence and accountability.</li><li>Clear written and verbal communication.</li><li>Ability to challenge incomplete requirements constructively.</li><li>Effective collaboration with developers, business analysts, product owners, project managers, and support teams.</li><li>Ability to prioritise testing based on customer impact and business risk.</li><li>Ability to work across multiple releases and customer projects.</li></ul><p>Key Performance Indicators</p><ul><li>Percentage of requirements covered by approved test cases.</li><li>Defect leakage into UAT and production.</li><li>Percentage of critical and high-severity defects detected before UAT.</li><li>Regression-test completion and pass rate.</li><li>Defect reopening and rejection rates.</li><li>Test execution completed within the agreed release schedule.</li><li>Automation coverage of critical regression workflows.</li><li>Quality and completeness of test evidence and release reports.</li><li>Reduction in recurring defects.</li><li>Accuracy and timeliness of release-readiness recommendations.</li></ul>