Program Officer Jobs in Syria

<p>1.Oversee the daily accounting activities required to maintain Syriatel general ledgers and their associated sub-ledgers.<br>2.Manage, supervise, and review the work of the Accounting Unit including (cash reconciliations, accounts drilldown, accounts receivable transactions and their reconciliations, fixed asset activity, inventory control activities, payroll, accounts payable transactions, debt activity, recording of revenue and expenses, etc.).<br>3.Oversee the recording and depositing of revenue collected by the company.&nbsp;<br>4.Review and approve balance sheet reconciliations and maintain/organize a set of detailed records and files to document financial transactions.<br>5.Resolve complex accounting issues in coordination with Finance Management and Financial Auditors, and support all entities in resolving operational issues that have financial impacts.<br>6.Establish, install, and direct the development and maintenance of efficient accounting systems for controlling, recording, and reporting transactions.<br>7.Review general ledger accounts, trend analysis to insure that there is no any transaction had affected to the general ledger accounts pertaining to income statement.&nbsp;<br>8.Set/Coordinate monthly, quarterly, and annual accounting closing activities, and produce financial statements, in addition to financial reports upon management requests.<br>9.Co-evaluate with Finance Director the financial reporting systems, accounting procedures and activities.&nbsp;<br>10.Coordinates with income tax auditors and represents Syriatel in related committees.<br>11.Interview candidates and provide recommendations to direct line of authority.<br>12.Manage efficient and effective allocation and utilization of resources (financial, human, physical, IT ….etc.) within the Unit consistent with goals, priorities and budget.<br>13.Review &amp; approve the Unit’s yearly budget as per the Company's Goals and Corporate Objectives.<br>14.Cascade Corporate Objectives into Unit Objectives and ensure proper alignment.<br>15.Set, develop Unit KPIs and update when needed.<br>16.Lead, develop and motivate team members to reach ultimate performance, and successfully contribute in achieving Corporate, Department, and Unit Objectives.<br>17.Develop &amp; maintain Syriatel Quality Management System effectively &amp; efficiently.&nbsp;<br>18.Conduct Staff Meeting with team members in all regions minimum twice a year to reinforce Corporate Culture and Values and discuss team related issues and concerns.<br><br>&nbsp;</p>

<p>1.Oversee the development of services and products’ addressable market, yearly targets, and marketing plans, while directing lifecycle, positioning, and performance to ensure achievement of KPIs, profitability, usage, loyalty, and customer base growth.<br>2.Drive strategic business relations with service providers, expand E-payment services, ISP products, and mobile applications roadmap, and supervise competitor analysis to recommend corrective actions.<br>3.Direct loyalty programs to reduce churn rate, enhance customer satisfaction, and champion initiatives to up-sell and expand service penetration.<br>4.Provide strategic oversight of Syriatel brand, image, and identity through media plans, campaigns, advertising channels, digital platforms, and corporate communications.<br>5.Lead the planning and execution of corporate events, ensure alignment of advertising materials with corporate identity, and champion CSR initiatives to strengthen Syriatel’s image.<br>6.Guide market segmentation, competitor intelligence, and research (quantitative/qualitative, SWOT) to identify opportunities and define penetration strategies.<br>7.Monitor the implementation of yearly master coverage plans and ensure resolution of coverage complaints, expand market share and increase revenue.<br>8.Lead international and national roaming &amp; interconnection business by managing partner relations, overseeing product development, and driving pricing/agreements strategies to maximize financial growth.</p>

<p>We are looking for a motivated, customer-focused, and creative team member to join our retail team in Syria. The role combines *Social Media Management, Online Customer Service, and In-Store Sales*.</p><p>&nbsp;</p><p>The ideal candidate should have experience managing social media pages, communicating with customers professionally, and achieving sales targets.</p><p>&nbsp;</p><p>Key Responsibilities</p><p>* Manage and monitor the company’s *Facebook, Instagram, and WhatsApp* channels.</p><p>* Publish posts, stories, promotions, and product content according to the approved schedule.</p><p>* Ensure all content is published *accurately and on time*.</p><p>* Respond to customer messages, comments, and inquiries *quickly, professionally, and politely*.</p><p>* Provide customers with accurate information about products, prices, availability, offers, and store locations.</p><p>* Convert online inquiries into *sales and store visits* whenever possible.</p><p>* Follow up with potential customers and encourage them to complete their purchases.</p><p>* Work as a *Retail Sales Executive* inside the store and actively assist customers with their purchases.</p><p>* Understand customer needs and recommend suitable products.</p><p>* Achieve assigned *sales targets and KPIs*.</p><p>* Coordinate between online customers and the store team when needed.</p><p>* Identify customer feedback, questions, and common issues and report them to management.</p><p>* Suggest *new ideas, promotions, content, and sales activities* that are suitable for the local market.</p><p>* Stay updated with social media trends and customer preferences.</p><p>* Maintain a professional brand image across both online and in-store customer interactions.</p><p>&nbsp;</p><p>Requirements</p><p>* Previous experience in *Social Media, Customer Service, Retail Sales, or a similar role*.</p><p>* Good knowledge of *Facebook, Instagram, and WhatsApp Business*.</p><p>* Strong communication and customer-service skills.</p><p>* Good sales and negotiation skills.</p><p>* Ability to respond quickly and professionally to customers.</p><p>* Strong time management and ability to meet publishing deadlines.</p><p>* Creative mindset with the ability to suggest new ideas.</p><p>* Comfortable working in a fast-paced retail environment.</p><p>* Ability to work independently while also supporting the store team.</p><p>* Presentable, energetic, responsible, and customer-focused.</p><p>&nbsp;</p><p>Key Performance Indicators (KPIs)</p><p>* On-time social media publishing.</p><p>* Customer response time.</p><p>* Customer satisfaction and quality of communication.</p><p>* Online inquiries converted into sales.</p><p>* Monthly in-store sales performance.</p><p>* Achievement of assigned sales targets.</p><p>* Quality and consistency of social media activity.</p><p>* New ideas and initiatives that contribute to sales and customer engagement.</p>

<p><strong>Company Name:</strong> Al-Aji Real Estate Development Company</p><p><strong>Working Hours:</strong> From 9:00 AM to 6:00 PM (Full-time)</p><p><strong>Job Objective</strong></p><p>Manage and organize the company's data and information, and prepare administrative and accounting reports using office software to support daily decision-making and ensure the efficiency and accuracy of real estate and accounting operations.</p><p><strong>Key Duties and Responsibilities</strong></p><ul><li><strong>Data Management and Development:</strong><ul><li>Collect, categorize, and periodically update data on clients, projects, and real estate sales.</li><li>Design and build advanced models and spreadsheets using <strong>Microsoft Excel</strong> to track performance and operations.</li></ul></li><li><strong>Accounting and Financial Support:</strong><ul><li>Enter and review daily financial transactions, receipts, and expenses in coordination with the finance department.</li><li>Follow up on client installments, due payments, and prepare preliminary account statements.</li><li>Reconcile financial data recorded in systems with paper documents and shifts.</li></ul></li><li><strong>Reporting and Documentation:</strong><ul><li>Draft and formulate official letters, contracts, and periodic reports using <strong>Microsoft Word</strong>.</li><li>Extract analytical and statistical reports on sales trends and real estate projects and submit them to management.</li></ul></li><li><strong>Archiving and Information Preservation:</strong><ul><li>Establish a secure and easily accessible electronic and paper filing system for all company papers and documents.</li><li>Ensure full confidentiality of company and client data and information.</li></ul></li></ul><p><strong>Required Qualifications and Skills</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in Information Systems, Office Administration and Data Processing, Commerce/Accounting, or any related field.</li><li><strong>Technical Experience:</strong><ul><li>Full proficiency in <strong>Microsoft Excel</strong> (formulas, Pivot Tables, and data organization).</li><li>Excellent mastery of <strong>Microsoft Word</strong> (formatting reports and drafting letters).</li></ul></li><li><strong>Accounting Skills:</strong> Strong knowledge of basic accounting principles, bookkeeping, and account tracking.</li><li><strong>Personal Skills:</strong> Extreme precision in handling numbers, high organizational skills, and the ability to manage time and work under pressure.</li></ul>

<p>Looking for a <strong>Graphic Designer</strong> with an advanced visual sense, understanding of marketing and branding, capable of moving from the <strong>Brief and creative idea</strong> to an integrated visual system that serves the objective and preserves the personality of each brand.</p><p>This role is not for producing daily, similar designs; rather, to participate in <strong>creating campaigns, developing identities, building visual directions, and turning marketing ideas into clear and distinctive visual experiences.</strong><br><br><br>&nbsp;</p><p>Core of the role</p><p>We are looking for a designer who can move from:</p><p><strong>Brief → Insight → Concept → Art Direction → Design → Impact</strong></p><p>and understands that successful design does not start with choosing colors and fonts, but with understanding:</p><p><strong>What is the idea? For whom? What is the message? and what feeling or action do we want the design to create?</strong><br><br>&nbsp;</p><p>Creative Design &amp; Campaigns</p><ul><li>Developing ideas and visual directions for marketing and advertising campaigns.</li><li>Translating <strong>Creative Concepts</strong> into <strong>Visual Concepts</strong> that can be executed.</li><li>Designing digital campaigns and social media content.</li><li>Developing <strong>Key Visuals</strong> for campaigns.</li><li>Designing Performance Marketing ads in various sizes and platforms.</li><li>Innovating multiple Visual Routes for projects and campaigns.</li><li>Developing seasonal designs, events, and launches.</li><li><p>Participating in brainstorming sessions with content, strategy, and marketing teams.<br><br>Brand &amp; Visual Identity</p><p>The designer on our team is responsible for understanding the brand before designing it.</p><p>Responsibilities include:</p><ul><li>Working according to Brand Guidelines for each client.</li><li>Developing and expanding the visual systems of brands.</li><li>Maintaining visual consistency across different touchpoints.</li><li>Developing Layout Systems and Design Languages for sustainability.</li><li>Designing Brand Assets and marketing materials.</li><li>Ability to distinguish between client identities and not produce a single visual style for all projects.</li></ul><p>The goal is for each brand to have <strong>its own visual personality, not just a change of logo and colors.</strong><br><br>&nbsp;</p><p>Digital &amp; Social Design</p><p>&nbsp;</p><ul><li>Designing high-visual-quality Social Media content.</li><li>Carousels &amp; Infographics.</li><li>Digital Ads.</li><li>Stories &amp; Reels assets.</li><li>Website &amp; Landing Page Visuals.</li><li>Presentations &amp; Company Profiles.</li><li>Campaign Adaptations.<br><br>&nbsp;</li></ul></li></ul><p>Creative Thinking</p><p>We are looking for a designer who <strong>thinks before opening the design software.</strong></p><p>What is expected:</p><ul><li>Read and understand the Brief.</li><li>Research references professionally.</li><li>Study competitors and visual trends in the sector.</li><li>Develop Moodboards.</li><li>Propose Art Directions.</li><li>Provide visual ideas rather than waiting for detailed instructions.</li><li>Explain and justify design decisions.</li><li>Continuously seek new ways to present ideas visually.</li></ul><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p>&nbsp;</p><p>&nbsp;</p><p>AI &amp; The Future of Design</p><p>We expect the designer to be advanced in employing <strong>artificial intelligence within the creative process</strong>.</p><p>Whether in:</p><ul><li>Concept Exploration.</li><li>Visual Ideation.</li><li>Moodboards.</li><li>Image Generation.</li><li>Image Manipulation.</li><li>Developing scenes and advertising ideas.</li><li>Accelerating research and exploration.</li><li>Producing Visual Assets when needed.</li></ul><p>But we are not looking for someone who relies on AI to produce ready-made images.</p><p>&nbsp;</p><p>&nbsp;</p><p>Design for Performance</p><p>Design in an agency should be beautiful, but beauty alone is not KPI.</p><p>The designer will work with the Media Buying and content teams to understand:</p><ul><li>Which Creative yields better results?</li><li>What is the most effective visual Hook?</li><li>What design increases CTR?</li><li>What causes Creative Fatigue?</li><li>How to develop Variations without losing the core idea?</li><li>How to maintain the brand while achieving Performance at the same time?</li></ul><p>Campaign data will be used to inform future design decisions.</p><p>&nbsp;</p><p>&nbsp;</p><p>KPIs | How do we measure the role's success?</p><p><strong>Creative Quality</strong></p><ul><li>Quality and originality of visual outputs.</li><li>Strength of ideas and Visual Concepts.</li><li>Level of execution and details.</li><li>Quality of Typography, Composition &amp; Layout.</li><li>Ability to build a strong Key Visual.</li></ul><p><strong>Brand</strong></p><ul><li>Adherence to visual identity.</li><li>Maintaining consistency.</li><li>Ability to develop a different visual language for each client.</li><li>Quality of identity application across channels.</li></ul><p><strong>Performance</strong></p><ul><li>Performance of advertising Creatives.</li><li>Design development based on campaign data.</li><li>Quality and speed of Creative Testing.</li><li>Ability to produce effective Variations.</li></ul><p><strong>Execution</strong></p><ul><li>On-time delivery.</li><li>Accuracy of files and outputs.</li><li>Organization of work files and assets.</li><li>Ability to manage more than one project at a time.</li><li>Responding to feedback and turning it into actual improvement.</li></ul><p><strong>Innovation</strong></p><ul><li>Providing new ideas and visual directions.</li><li>Level of research and exploration.</li><li>Leveraging AI tools and modern technologies efficiently.</li><li>Contributing to raising the team's overall creative level.</li></ul><p>&nbsp;</p>

<p>1.Build and contribute to the ongoing development and improvement of Syriatel communication system.<br>2.Propose and plan different corporate activities that can be incorporated within advertising, promotional, events and CSR budgets in alignment with corporate’s objectives.<br>3.Manage the development and improvement of media strategy final draft, approve media plans, and maintain and ensure a coherent brand image through the different communication channels and available communication mix.<br>4.Develop communication action plan/calendar and manage its implementation as approved.<br>5.Manage the development of advertising, and promotional plans and their tools, to convey the needed key messages to Syriatel audience and contribute to increasing Syriatel revenue.<br>6.Approve all creative briefs prepared by Creative team, and provide enhancement recommendations.<br>7.Review, enhance and approve events and CSR annual plans in alignment with Syriatel strategy.<br>8.Manage the development of all E-Communication activities, social media networking, and all Syriatel websites and intranet.<br>9.Provide recommendations to the marketing brief and approve the final version that shall be presented to advertising agencies.<br>10.Manage the preparation of press conferences, review and approve press releases.<br>11.Approve the cancellation/renewal of all media providers and sponsorships contracts.<br>12.Review and approve the final new proposed panel location evaluation and the defined budget.<br>13.Approve events, exhibitions, sponsorships, and CSR initiatives based on the evaluation form, and manage the relevant planning, design and implementation.<br>14.Participate with Marketing Director in the planning of promotional items, approve samples in terms of design and quality, and ensure the proper preparation.<br>15.Propose, review, and approve new ideas to develop Syriatel products and follow up with concerned parties for proper implementation or enhancement.<br>16.Establish and maintain solid relationships with events’ organizers, charity and<br>humanitarian organizations, and all advertising and communications channels.<br>17.Interview candidates and provide recommendations to direct line of authority<br>18.Manage efficient and effective allocation and utilization of resources (financial, human,<br>physical, IT ….etc.) within the Unit consistent with goals, priorities and budget.<br>19.Review &amp; approve the Unit’s yearly budget as per the Company's Goals and Corporate Objectives.<br>20.Cascade Corporate Objectives into Unit Objectives and ensure proper alignment.<br>21.Set, develop Unit KPIs and update when needed.<br>22.Lead, develop and motivate team members to reach ultimate performance, and successfully contribute in achieving Corporate, Department, and Unit Objectives.<br>23.Develop &amp; maintain Syriatel Quality Management System effectively &amp; efficiently.<br>24.Conduct Staff Meeting with team members minimum twice a year per region, and discuss team related issues and concerns.<br>25.Reinforce Corporate Culture and values by living them, communicating them to the team, and ensuring full adherence.</p>