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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure on-time deliveries to customers </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Plan batch load in line with batch capacity and operator skills </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Ensure that all necessary resources for the production schedule are available to operators </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Alert the line manager in case of load discrepancies (overload or underload) compared to available capacity and define the means or actions to be implemented; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in defining the material and human resources to be implemented to guarantee the set objectives; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guarantee compliance with the Time to Work (TAT) in the processing of 0 hours in conjunction with the Quality Assurance Manager (IQP); </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guarantee the quality of products manufactured in the batch </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Ensure compliance with the manufacturing file and procedures </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Monitor the proper maintenance of records </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Lead quality improvement actions in collaboration with the Production Management Unit (RUAP) and the Quality Assurance Manager (IQP) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Lead improvement actions for the Productivity </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: • Ensure monitoring of production times </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Control the margin of manufacturing hours on work orders </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Analyze the causes of exceeding production times and propose corrective actions </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Propose improvements aimed at reducing manufacturing costs • Ensure monitoring of industrial deviations </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Ensure monitoring of work order elongation • </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a high-performing team and foster its motivation </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Lead information meetings </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Develop versatility within the production batch </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Prepare and conduct annual operator reviews </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Ensure monitoring of personnel management (leave, absenteeism, schedules, training) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Ensure the hygiene and safety of operators, and ensure compliance with environmental protection regulations </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Guarantee compliance with HSE requirements </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">• Be responsible for compliance with IGP standards, risk analysis, and ergonomics, and manage action plans to maintain these at the required level Three standards: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">QRC Level 1 Guarantee </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: Facilitate the QRQC Level 1 meeting </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Facilitate the daily QRAP review </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Escalate QRAP actions to QRQC Level 2 according to established standards; </font></font><br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support and monitor the implementation and start-up of new industrial equipment and processes. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead the industrialization/re-industrialization of new methods (inspection, repair, etc.). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiate and support modifications and improvements to existing equipment and processes. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create and maintain technical documentation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Research and propose improvement solutions and participate in progress initiatives. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of methods and equipment for the </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">mechanical design and development of </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">industrial products and mechanisms. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and dimensioning of structures; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of CATIA; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of industrial drawing; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report writing according to client procedures; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proposal of technical solutions ; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthesis skills; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, rigor, and team spirit . </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">But what else? (advantages, specific features, etc.) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and leadership skills. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to be impeccable (relational, customer relations, team spirit). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organized, rigorous and structured </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">. Autonomous, flexible, and ready to take responsibility. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">App tenence for industry and the Aeronautics sector </font></font><br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Job Description<br>- Identifier la configuration des pi ces commander par anticipation au d but des shop visit<br>- Analyser la configuration d'entr e moteur ou Shop Modul et v rifier la coh rence de la composition moteur la r ception<br>- Pr parer les instructions techniques de configuration cible sortie moteur ou SM pour la zone de regroupement selon les mod les disponibles<br>- Etudier la configuration des mutations demand es pour les pi ces moteur et les valider selon le respect des exigences et standards en vigueur<br>- Proc der l' tude de la configuration des changes standards demand s pour les pi ces moteur et les valider selon le respect des exigences et standards en vigueur<br>- V rifier la feuille LLP labor e par le workscoping et la valider<br>- Identifier les solutions ad quates et lancer les plans d'actions pour traiter les non conformit s techniques relatives la configuration<br>- Apporter un support technique aux ateliers des op rations sur les questions relatives la configuration<br>- Identifier et proposer des solutions d'am lioration continue et prendre part leur d ploiement au sein de son entit et de la Direction Op rations<br>Job Requirements<br>Comp tence m tier:<br>- Documentation technique<br>- Constitution et fonctionnement du moteur<br>Comp tence transverse:<br>- R glementations m tier<br>- Utilisation des SI et logiciels de gestion<br>- Gestion des activit s, ressources et planning<br>- Anglais<br>Comp tence comportementales:<br>- Bonne communication<br>- Esprit d' quipe<br>- Rigueur<br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Job Description<br>Garantir la conformit des produits aux exigences clients ainsi qu'aux r f rentiels r glementaires et normatifs applicables, notamment PART 21 et EN 9100.<br>Superviser la r alisation des activit s de contr le qualit et assurer une tra abilit compl te des op rations et des enregistrements associ s.<br>Piloter le traitement des non-conformit s et conduire les analyses de causes racines l'aide des m thodologies 8D, 5 Why et Ishikawa.<br>D finir, d ployer et assurer le suivi des actions correctives et pr ventives afin de garantir l'am lioration continue des processus.<br>laborer, analyser et communiquer les indicateurs de performance qualit , puis piloter les plans d'actions associ s.<br>Assurer le traitement et le suivi des retours clients conform ment aux processus qualit tablis.<br>R aliser les audits internes selon le planning d fini et veiller la conformit des pratiques aux exigences en vigueur.<br>Assurer l'interface qualit avec les clients dans le cadre des audits, r clamations et de la gestion des incidents qualit .<br>Job Requirements<br>Formation Bac+5 (Qualit , G nie Industriel, M canique ou domaine quivalent)<br>Premi re exp rience en environnement industriel appr ci e<br>Connaissance des outils qualit et m thodes de r solution de probl mes (5 Why, Ishikawa, 8D).<br>Connaissances de base des normes qualit et des exigences r glementaires, notamment EN 9100 et PART 21, seraient un plus.<br>Capacit travailler en quipe et collaborer avec diff rents services.<br>Motivation apprendre et voluer dans un environnement exigeant et orient am lioration continue.<br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Industrial Resources (MI) entity within the MI-MG-SSE department, you will be responsible for the technical availability and proper electromechanical functioning of the production equipment at Safran Aircraft Engine Services Casablanca (SAESC). Working closely with the Maintenance Methods team and the Planner, you will ensure the site's industrial resources remain in operational condition. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preventive Maintenance: Carry out interventions according to the established maintenance plan to guarantee long-term reliability. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Corrective Maintenance: Respond promptly to breakdowns, establish a precise diagnosis (troubleshooting electrical or mechanical faults), and estimate machine downtime. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Service Continuity: Propose and deploy secure temporary solutions to minimize production downtime while awaiting final repairs. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reception & Installation: Actively participate in the assembly, adjustment, and commissioning of new industrial equipment. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performance Optimization: Propose technical solutions (simple mechanical or electrical modifications) to improve the maintainability and reliability of equipment. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Multi-technical Expertise: Perform maintenance interventions on hydraulic, pneumatic, and electrical systems. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support for Service Providers: Manage and provide technical support to external maintenance teams during specialized interventions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">CMMS Traceability: Rigorously record all interventions in the CMMS to maintain historical data and enable performance analysis. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting: Provide periodic activity reports to the Industrial Maintenance Supervisor. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: Education: Minimum of a 2-year post-secondary degree in electromechanical engineering, industrial maintenance, or equivalent. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum of 3 years in industrial equipment maintenance in a demanding environment. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills: Proficiency in reading blueprints (electrical, mechanical, hydraulic) and good knowledge of machine diagnostics. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills: Rigor, autonomy, responsiveness, and technical curiosity. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability: Ability to provide technical assistance to the MI maintenance team when needed. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team Spirit: Strong team spirit and ability to communicate effectively with production operators. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Safety & Environment: Keen awareness of HSE rules (lockout/tagout, wearing PPE, sorting industrial waste). </font></font><br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Supplier Quality Assurance Engineer is responsible for ensuring supplier quality control to guarantee product and process compliance with customer, regulatory, and industrial requirements in the aerospace sector. They are involved throughout the product lifecycle, from development phases to series production, ensuring supply chain security and continuous improvement of supplier performance. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Responsibilities: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Lead the development and deployment of APQP (Assistance, Priority, and Performance) processes at suppliers. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure supplier quality monitoring during development, industrialization, and series production phases. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Conduct regular supplier audits and visits to assess process compliance and supplier industrial maturity, with a minimum of four visits/audits per year for strategic or critical suppliers. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Identify, assess, and manage high-risk suppliers by implementing appropriate action plans to secure deliveries and reduce quality and supply chain risks. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Lead problem-solving actions and continuous improvement plans using quality methodologies such as 8D, RCCA, PDCA, and root cause analysis. - Analyze </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">supplier non-conformities and ensure follow-up on corrective and preventive actions until their effective closure. - </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor and analyze supplier performance indicators: PPM, non-conformity rate, on-time delivery, cost of non-quality, and effectiveness of action plans. - </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the selection, qualification, and approval of new suppliers in accordance with internal and customer requirements. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Verify and validate supplier quality deliverables such as FAI, DVI, PPAP, FMEA, control plans, and industrial validation documentation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure supplier compliance with applicable aeronautical standards and requirements, including EN9100, NADCAP, and specific customer requirements. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Collaborate closely with the Engineering, Purchasing, Production, Supply Chain, and Programs teams to guarantee supplier risk management and the continuity of industrial activities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participate in the management of industrial transfers and the securing of production ramp-ups. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Provide regular reporting to management on supplier performance, identified risks, and ongoing action plans. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Be available for frequent national and international travel as required by projects, audits, or critical supplier situations.</font></font><br>-Intervenir rapidement en cas de crise qualit fournisseur afin de limiter les impacts sur la production et les livraisons clients.<br>Job Requirements<br>Bac +5 ( cole d'ing nieur ou master) sp cialisation qualit , g nie industriel, m canique ou quivalent<br>Exp rience de 2 5 ans minimum en qualit , id alement dans un environnement<br>industriel (a ronautique, automobile, ferroviaire )<br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: Customer Return Flow Management: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Update service notices, create and launch service orders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Coordinate with production managers to schedule service orders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Coordinate with procurement to ensure the availability of replacement parts. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Prepare quotes and communicate them to sales administration. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the availability of replacement parts in the workshop from the warehouse. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Process subcontracting phases within the service order. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Reschedule service orders with the workshop. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Analyze consumption variances (parts and hours spent) and close service orders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Enter the repair cost into the orders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Lead daily 0H processing meetings with the product team. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Lead 0H progress meetings with the program and sales administration entities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Manage customer priorities and emergencies in coordination with the product and services team concerned (HAP/CF/Shipping). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Update customer return flow reports. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineer or Master in supply chain/Industrial training. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A first experience is desirable. </font></font><br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Job Description<br>Rattach (e) au responsable de l' quipe Workplace Build and Products en charge des activit s d'ing nierie du poste de travail, le ou la Service Owner Microsoft 365 aura pour missions de:<br>- Contribuer activement aux projets de d ploiement et d' volution des produits Microsoft 365<br>- Assurer le suivi et le reporting (quotas de storage utilisateurs consomm s, volume d'incidents, )<br>- Valider, adapter et d cliner les standards du groupe pour r pondre aux enjeux de notre organisation<br>- Qualifier les demandes de projets ou d' volutions des solutions Microsoft (monitoring, )<br>- Participer au maintien du r f rentiel documentaire de l' quipe : catalogue, gestion des drivers audio et vid o, documentations techniques d'exploitation<br>- Participer la r solution de probl mes et d'incidents complexes, d finition des arbres de d cisions<br>- tre garant de la gestion du cycle de vie des produits Microsoft<br>- Participer la d finition des volutions techniques, de leur documentation, recettes et validations<br>- Coordonner des actions techniques ou de tests r alis es par nos sous traitants ou les r f rents techniques poste de travail de nos sites<br>- Contribuer au transfert de comp tences vers les quipes de support<br>- Prendre en charge la responsabilit du service, tre garant de la performance et qualit de la documentation<br>- Participer aux communaut s d'experts groupe<br>- Proposer des am liorations et volutions techniques en lien avec les remont es des utilisateurs<br>Job Requirements<br>De profil bac+5 avec un minimum de 5 ans d'exp rience en pilotage de projet, le ou la candidate devra mettre en uvre le savoir-faire et les connaissances suivantes :<br>Expert de la suite Microsoft 365, en priorit :<br>1. Sharepoint, OneDrive, Exchange Online, Office 365<br>2. Office admin center, Power Automate, Power Apps, PowerShell<br>3. Add-ons MS-Projects et Visio<br>Ma trise des drivers audio et vid o en lien avec Teams<br>Maitrise des m thodes d'analyse, de traitements des Incidents et de r solution des Probl mes<br>Gestion base de connaissance technique<br>Comp tences transverses<br>Bonnes connaissances des technologies constituant un syst me d'information (infrastructures et environnements applicatifs)<br>Certification ITIL (v4) avec une ma trise du Change Management<br>Comp tences linguistiques Fran ais / Anglais n cessaires<br>Exp rience r ussie dans un contexte international industriel serait un plus<br>Une certification MS-900 Principes de base de Microsoft 365 serait un plus<br>Know-how:<br>Aptitude communiquer<br>Esprit d' quipe et sens de la relation<br>Forte orientation service client<br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within a repair workshop, you will be responsible for the conventional machining of parts according to selected repair solutions: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Perform turning, milling, and drilling operations on parts according to accompanying documentation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the traceability of operations performed using associated documents and IT tools. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Create tooling or perform tooling repair operations according to requests defined by the Methods Department. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Detect, characterize, and report anomalies using the department's quality tools. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Respect the daily work plan while adhering to priorities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Perform first-level maintenance on the equipment used. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Respect safety and environmental guidelines and maintain a clean and organized workstation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Contribute to the reporting and implementation of improvements in the department. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements Job </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">specificities: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diligent person, demonstrating rigor </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organized and attentive to the quality of work </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills in machining: turning, milling, grinding. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attracted by the diversity of tasks and able to adapt quickly </font></font><br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Coordinator</font></font></b></p><p><strong><br></strong></p><p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.</p>
<p> </p>
<p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS </b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience. </p>
<p>License or Certification: None</p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br></div>
<p> </p> <div> <div><b> What will I be doing? </b><div> <div> <div>
<ul>
<li><b>Support license and registra</b>tion applications across MENA jurisdictions (strategy, documentation, regulatory interactions) through to approval.</li>
<li>Maintain and update the licensing tracker of the application status, timelines.</li>
<li>Coordinate with external regulatory advisors and local law firms on license applications, structural questions, and regulatory perimeter assessments.</li>
<li>Contribute to dLocal's long-term licensing strategy for the region.</li>
<li>Maintain the regulatory framework by country and entity for day-to-day use: what licenses and permissions exist, what activities they authorise, applicable conditions, limits, and reporting obligations.</li>
<li>Ensure quality, accuracy, and timely delivery of regulatory reports and compliance submissions for each licensed MENA entity.</li>
<li>Identify and assess how regulatory requirements apply to new business needs (new flows, use cases, products), and design compliant operating models.</li>
<li>Provide expert advice to internal teams.</li>
<li>Support merchant and partner onboarding from a regulatory standpoint.</li>
<li>Monitor regulatory developments and trends across the region.</li>
</ul>
</div> </div> </div> </div> </div> <div> <div><b> What skills do I need</b>? <div> <div> <div>
<ul>
<li>Advanced degree in Law, Compliance, Finance, or a comparable field.</li>
<li>5+ years of experience in a regulatory affairs, compliance, or legal advisory role ideally within a fintech, payments company, financial institution, or law firm operating in the MENA region.</li>
<li>Deep knowledge of financial services regulation across MENA markets, including payment institution licensing frameworks, AML/CFT requirements, and data privacy obligations.</li>
<li>Fluency in <strong>Arabic and English</strong> (written and spoken) is mandatory. French is a plus for Morocco-based candidates.</li>
<li>Proven ability to operate across both licensing (forward-looking, strategic) and compliance/assurance (operational, day-to-day) functions.</li>
<li>Experience managing regulatory relationships and submissions directly with MENA financial authorities.</li>
<li>Highly analytical, structured, and detail-oriented able to translate complex regulatory requirements into practical business guidance.</li>
<li>Autonomous and hands-on, comfortable working in a fast-paced, international environment with multiple workstreams in parallel.</li>
<li>Professional and collaborative, with strong stakeholder management skills across diverse internal teams.</li>
</ul>
</div> </div> </div> </div> </div> <div> <div><br></div></div><div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>The Customer Success Account Manager</strong> <strong>(CSAM)</strong> is responsible for the relationship with assigned number of corporate customers at the technical level and for the escalation management.</p> <p> </p> <p>CSAM increases customer satisfaction and loyalty to the company, enhances efficiency of Kaspersky product usage by our customers, improves security posture of customers through effective IS consulting and guidance as well as builds and maintains relationships with key customer contacts at the business level.</p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Provide technical support to customers under MSA support contract, and/or standard support;</li> <li>Build, maintain good working relationship with assigned MSA accounts, and ensure their satisfaction with Kaspersky support and products;</li> <li>Accountable for the renewal of MSA contracts and growth of new MSA customers together with sales team;</li> <li>Take initiative on technical skills, self-learning and development towards obtaining Kaspersky Certifications;</li> <li>Apply system analysis techniques and procedures and consult with end users to diagnose product and system issues, and determine appropriate system configurations and specifications to optimize usage of Kaspersky products;</li> <li>Resolve, manage, escalate, and drive satisfactory resolution of customers technical support issues based on Kaspersky products and technologies;</li> <li>Communicate progress on a regular basis to stakeholders in the customer/partner organizations for normal and escalated technical issues;</li> <li>Understand customer business requirements so as to recommend improved software settings/tasks/policies, or hardware upgrades for effective operation of Kaspersky applications;</li> <li>Comply with the technical support workflow/processes as prescribed by HQ;</li> <li>Proactively contribute to the enrichment of our Knowledge Base;</li> <li>Deliver Kaspersky Professional Services for Kaspersky Solutions to B2B clients (this includes but not limited to implementation, training, configuration, migration, health checks, project management);</li> <li>Deliver consultative-based knowledge transfer and documentation to Kaspersky s clients;</li> <li>Monthly reporting to MSA Client and management;</li> <li>Be the technical support representative in the home country, taking ownership for customer/partner support escalations, and drive issue resolution using established processes and procedures in a timely manner.</li> </ul> <br> <p> <strong>Required Communication Skills:</strong> </p> <ul> <li>English verbal communication skills at the professional level;</li> <li>Written English communication skills at the professional level;</li> <li>Ability to engage effectively with clients at the senior technical and middle management levels;</li> <li>Strong interpersonal and negotiation skills.</li> </ul> <p> </p> <p> <strong>Required Technical Skills:</strong> </p> <p> </p> <p> <i> <strong>Advanced:</strong> </i> </p> <ul> <li>Microsoft OS (Server 2019+ and Windows 10+), MS Certified is an advantage;</li> <li>Linux OS (Ubuntu, CentOS);</li> <li>Enterprise Networking Technologies (eg. TCP/IP, DNS, Firewall, Active Directory);</li> <li>Virtualization environments (VMware EXSi, Hyper-V);</li> <li>Troubleshooting skills including the ability to analyse logs, traces, and dump files (Wireshark, Windows Logs, Windows Performance).</li> </ul> <p> <i> <strong>Intermediate:</strong> </i> </p> <ul> <li>MS SQL and MS Exchange;</li> <li>Web and Messaging Systems.</li> </ul> <p> <i> <strong>Optional:</strong> </i> </p> <ul> <li>Kaspersky product certifications;</li> <li>CompTIA CASP+.</li> </ul> <p> </p> <p> <strong>Education / Technical Certifications:</strong> </p> <ul> <li>Completed degree (BS) in Information Technology, Computer Science or equivalent;</li> <li>7+ years of experience in IT industry; 4+ years of experience in IT security;</li> <li>MCP or equivalent : Windows Server 2019+ and Windows 10+;</li> <li>CCNA beneficial;</li> <li>VMware EXSi;</li> <li>Linux.</li> </ul> <p> <i>* Candidate will be required to pass Kaspersky Internal core certifications within 3 months after on-boarding.</i> </p> <p> </p> <p> <strong>Other Required Skills:</strong> </p> <ul> <li>Positive attitude in taking on ownership for issue resolution, root cause analysis, and remediation;</li> <li>Analytical Troubleshooting Skills;</li> <li>Ability to articulate issues clearly, communicate next steps with confidence;</li> <li>Sound decision making and critical thinking skills;</li> <li>Good time management, organization and prioritization skills.</li> </ul> <p> </p> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><b><br> </b></div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description</b></font></font><p> </p> <p>- Manages and supervises the Quality Management org unit according to defined objectives and KPIs<br> </p> <p>- Designs and leads initiatives with regard to Quality Management<br> </p> <p>- Takes responsibility for standards, governance and processes in area of responsibility<br> </p> <p>- Defines and steers budgets for the development of activities within area of responsibility<br> </p> <p>- Manages and supervises multiple org units within Quality Management<br> </p> <p>- Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p> </div> <div> Qualifications et Exp rience <p>- Master in Industrial Engineering</p> <p>- With at least 8 years of experience</p> </div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits</font></font><p> </p> <p>- French language, fluently spoken and writing.<br> </p> <p>- English language, fluently spoken and writing.</p> </div> <div><br></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span style="font-size: 11px;">Mission Description</span></div><div><span style="font-size: 11px;">As the true guarantor of compliance with standards, you ensure that quality requirements are met during the critical ramp-up phase within your scope.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Profile</span></div><div><span style="font-size: 11px;">Engineer (Master's degree) with significant experience in automotive launches.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Fluent in the target local language and English.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Essential technical expertise: APQP, PPAP, and problem-solving tools (8D).</span></div>
<div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><div>
<div>
Description<br> </div>
</div>
<div>
<div>
<p> <b>ROLE PURPOSE:</b> </p>
<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p>
<p> <b>RESPONSIBILITIES:</b> </p>
<ul>
<li>Represent Aspen through achieving daily targeted calls to physicians and pharmacists.</li>
<li>Conducting AVAs & promotional activities</li>
<li>Achieve sales budget in the designated territory.</li>
<li>Build sustainable positive relationships with target HCPs and different stakeholders.</li>
<li>Maintain an updated customer database</li>
<li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li>
<li>Monitoring competitors, staying informed about competitors activities in a defined area.</li>
<li>Organising appointments and meetings with community- and hospital-based healthcare staff</li>
<li>Introduce ASPEN products in the hospital tender nomenclature</li>
<li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li>
<li>Undertaking relevant field research</li>
<li>Meeting both the business and scientific needs of healthcare professionals</li>
<li>Maintaining detailed records</li>
<li>Attending and organising trade exhibitions, conferences and meetings</li>
<li>Managing budgets and reviewing sales performance</li>
<li>Writing reports and other documents</li>
</ul>
<p> </p>
<p> <b>What we look for in candidates</b> </p>
<p> </p>
<p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p>
<p> </p>
<p> </p>
</div>
</div>
<div>
<div>
Requirements<br> </div>
</div>
<div>
<div>
<p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p>
<ul>
<li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li>
<li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li>
<li>One (1) preferably in Pharmaceuticals</li>
</ul>
<p> <b>TECHNICAL SKILLS:</b> </p>
<ul>
<li>MS Office - Working knowledge</li>
<li>CRM / Call Report - Working knowledge</li>
</ul>
<p> <b>KEY ATTRIBUTES:</b> </p>
<ul>
<li>Market Knowledge</li>
<li>Flexibility and tolerance for ambiguity</li>
<li>Technical /Professional skills</li>
<li>Consumer relevancy</li>
<li>Capacity for and resistance to stress</li>
<li>Industry knowledge</li>
<li>Problem solving</li>
<li>Active listening</li>
<li>Curiosity/learning agility</li>
<li>Information seeking</li>
<li>Informal communication skills</li>
</ul>
<p> <b>ASPEN COMPETENCIES:</b> </p>
<p>BUSINESS</p>
<ul>
<li>Foster Consumer & Customer Commitment</li>
<li>Makes Good Decision</li>
</ul>
<p>PEOPLE</p>
<ul>
<li>Communicate Effectively</li>
<li>Dealing with ambiguity/Embrace change</li>
</ul>
<p>SELF</p>
<ul>
<li>Continuously Grow & Develop</li>
<li>Contribute Special Expertise</li>
</ul>
<p> </p>
<p> </p>
</div>
</div>
<div>
<div>
Work Level<br> </div>
</div>
<div>
<div>
Skilled<br> </div>
</div>
<div>
<div>
Job Type<br> </div>
</div>
<div>
<div>
Permanent<br> </div>
</div>
<div>
<div>
Salary<br> </div>
</div>
<div>
<div>
Market Related<br> </div>
</div>
<div>
<div>
EE Position<br> </div>
</div>
<div>
<div>
No<br> </div>
</div>
<div>
<div>
Location<br> </div>
</div>
<div>
<div>
Morocco, Rabat<br> </div>
</div>
<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div><b> Missions </b><br></div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Java Technical Lead</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> is responsible for developing the functionalities of the various applications and maintaining them in operational condition. They are also responsible for supporting engineers and technical specialists. Specializing in their field, they are directly involved in all or part of the project.</font></font></p> </div> </div> <div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile </font></font><br></div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities:</font></font></p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application development and maintenance:</font></font></b> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analyze, advise, and make recommendations to improve the efficiency and effectiveness of implemented technical solutions; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure code quality, perform tests for all developed functionalities, and guarantee their quality; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identify risks and seize opportunities related to one's area of expertise, communicate them to the appropriate stakeholders in the project, and recommend action plans; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in the development and revision of standards/technical documentation within the project framework; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Take responsibility for research and development projects and consulting missions; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Stay informed about technologies in one's area of expertise and propose new technical directions in line with the latest developments; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Conduct internal and external training; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Serve as a technical expert on one or more technologies; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Manage reporting and dashboards.</font></font></p> <p> <br> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team Management:</font></font></b> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Conduct validation interviews during recruitment and ensure the successful integration of new employees; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> promote the skills development of project team members and consolidate training needs; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> champion and promote the group's values and ensure their respect and application</font></font></p> </div> </div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Later</font></font></b>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The customer service representative handling inbound calls is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Receive incoming calls from customers</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">actively listen to the interlocutors</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify their needs, analyze their requests and guide them</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining the highest quality of customer service</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the achievement of the project's quantitative and qualitative objectives.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</font></font></p> <ul> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></b>
</div> <div> <p> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect mastery of the French language, with good fluency in both spoken and written French.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent argumentative skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business logic.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Real sense of listening.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Empathy is all evidence.</font></font></li> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience required</font></font></b>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in telemarketing is desirable (receiving calls).</font></font></p> </div> </div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <u> <b>Mission</b> </u>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to a customer service production department, the Business Analyst will be responsible for:</font></font></p> <p> <br> <u> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The implementation of internal reporting:</font></font></strong> </u> </p> <p> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Consolidate and control production data; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Design and implement dashboards for activity management; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Produce reports as requested by management; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Assist in Business Review and Kikoff meetings; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analyze results; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analyze the evolution of gross and net profits and revenue of projects in charge; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analyze different performance indicators; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Be proactive in suggesting improvements to production.</font></font></p> </div> </div> <div> <div> <u> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search Profile</font></font></b> </u>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in BI (Business Intelligence) engineering or similar.</font></font></p> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Good mastery of technologies:</font></font></p> <p>SQL (technologie MS SSIS/SSAS) ;</p> <p>MYSQL ;</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Database management.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analytical mind;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Sense of organization;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Autonomy;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Excellent mastery of Excel;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ability to detect anomalies;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Attention to detail and observation;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ability to optimize existing dashboards and propose new reports;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> He was persistent.</font></font></p> </div> </div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div><b> Missions </b><br></div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Radio and Telecommunications Studies Engineer is responsible for conducting the technical studies necessary for the deployment, development, and compliance of mobile telecommunications infrastructures. They produce technical and administrative deliverables in accordance with operator requirements and applicable standards.</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out the technical studies and deliverables: APS, APD, DOE, DIM, DP, DTB, EB and FDC.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce and update technical drawings using AutoCAD.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create the photomontages and landscape insertions required for regulatory files.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the input data using techniques.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incorporate customer feedback and project developments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Check the conformity and quality of the files before delivery.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with internal procedures and production deadlines.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in technical meetings when necessary.</font></font></li> </ul> </div> </div> <div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile </font></font><br></div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 training in a technical field (Telecommunications, Metal Construction, or equivalent).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years' experience in a Telecom design office.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of mobile radio infrastructures and deployment processes.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent mastery of AutoCAD.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Photoshop is a valuable asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of the Microsoft Office suite.</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required qualities</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour and attention to detail.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and analytical skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and management of priorities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team and respect deadlines.</font></font></li> </ul> </div> </div> </div></div></section>